Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Hyder

Matthews,NC

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Arbon Equipment
Charlotte, NC
08.2023 - Current
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Directed customer communication to appropriate department personnel.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered questions from customers regarding products and services offered by the company.
  • Responded effectively to sensitive inquiries or complaints.
  • Processed invoices for payment using accounting software applications.
  • Completed day-to-day duties accurately and efficiently.

Hairstylist

Self Employed Services
Matthews, NC
07.2021 - 07.2023
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Developed relationships with new clients through referrals from existing customers.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Organized scheduling of appointments throughout the day.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Tracked inventory of supplies used for styling services.
  • Operated cash registers to receive payments from patrons.
  • Provided consultations to clients about their desired hairstyle and hair care needs.
  • Pre-booked future appointments to increase repeat business.
  • Greeted customers, answered phones and booked appointments.
  • Responded to customer inquiries by phone, email and in person.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Understood and followed oral and written directions.
  • Achieved cost-savings by developing functional solutions to problems.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Delivery Driver

Papa Johns
Clover, SC
10.2020 - 03.2021
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Presented order bills and collected payments for deliveries.
  • Notified customers of delays to decrease calls to support.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Understood and followed oral and written directions.

House Cleaner

she can clean
Lacey, WA
01.2019 - 01.2020
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Maintained and organized cleaning supplies stock.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Washed windows inside and outside as needed.
  • Cleaned homes following specific and detailed protocols and requests.
  • Used cleaning chemicals following proper guidelines.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
  • Emptied wastebaskets and replaced liners.
  • Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

GED -

Paul Mitchell The School Gastonia
Gastonia, NC
07-2022

Skills

  • Scheduling
  • Spreadsheet Management
  • Clerical Support
  • Data Entry
  • Office Administration
  • Appointment Scheduling
  • Invoice Processing
  • Mail Handling
  • Verbal Communication

Timeline

Administrative Assistant

Arbon Equipment
08.2023 - Current

Hairstylist

Self Employed Services
07.2021 - 07.2023

Delivery Driver

Papa Johns
10.2020 - 03.2021

House Cleaner

she can clean
01.2019 - 01.2020

GED -

Paul Mitchell The School Gastonia

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Savannah Hyder