Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Savannah Jablonski

Lady Lake

Summary

Dynamic professional with a proven track record at Citizens First Bank, excelling in cash handling and customer service. Recognized for enhancing client retention through attention to detail and effective communication. Skilled in multitasking and fostering team productivity, consistently achieving operational goals while maintaining a positive work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bank Teller

Citizens First Bank
08.2024 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.

Supervisor

VIA Entertainment
02.2024 - 08.2024
  • Establish an understanding of all positions in the company to accurately provide exceptional leadership and assistance for all employees.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.

Office Assistant

Hart Design Concepts
02.2021 - 01.2024
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
  • Improved data accuracy, entering and updating records in database with keen eye for detail.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Education

High School Diploma -

Leesburg High School
Leesburg, FL
06-2021

No Degree - Veterinary Science

Lakeland Senior High School
Lakeland
06-2021

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Cash counting
  • Patience and empathy
  • Stress tolerance
  • Multitasking and organization
  • Phone etiquette

Accomplishments

  • Achieved perfect audit scores by completing teller functions and balancing with accuracy and efficiency.
  • Promoted with higher pay after 6 months.
  • Earned Hospitality award for outstanding customer service.

Affiliations

  • Kelmic Design Group LLC

Certification

  • Certified FoodSafe, VIA Entertainment, 2024

Timeline

Bank Teller

Citizens First Bank
08.2024 - Current

Supervisor

VIA Entertainment
02.2024 - 08.2024

Office Assistant

Hart Design Concepts
02.2021 - 01.2024

High School Diploma -

Leesburg High School

No Degree - Veterinary Science

Lakeland Senior High School

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Savannah Jablonski