Savannah Johnson
Summary
Outgoing Barista Shift Supervisor offering 8 years of experience overseeing daily operations of high traffic locations. Hardworking and organized individual well-versed in maintaining records, training employees and ordering and receiving inventory. Motivated worker with in-depth knowledge of POS systems.
Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions.
Overview
7
7
years of professional experience
Work History
Barista/ Shift Supervisor
Windy Saddle Cafe
08.2023 - 05.2024
- Unbridled work ethic
- Understanding of drink/food quality control
- Confidence in delegating jobs to other staff
- Ability to offer and train authentic, outstanding customer service
- Experience working in a BUSY/Fast-paced cafe or coffee bar
- A skillset for mentoring others/employee relations
- Knowledge of menu building
- Knowledge of social media/ marketing/brand and reputation management
- A clear understanding of inventory, money, time, food safety, and labor management
- Proven leadership skills
- Critical thinking and problem-solving skills
- Positive, creative energy
Program Leader
High Peak Camp Summer Staff (Camp Counselor)
05.2023 - 08.2023
- CPR Certified
- Wilderness first aid trained
- First Aid trained
- Camp counselor to kids for 7 weeks
- Counselor to 4-8 kids per week
- Planned, coordinated, and executed activities while guiding campers in personal growth and daily living skills
- Assisted in direction and supervision of campers in their living unit and during activities while championing program initiatives and camp mission
- Safeguarded personal property, camp equipment, and facilities
- Provided leadership to campers in all areas and acted as a role model in all areas of camp activities, including cleanliness, punctuality, chores, rules, and sportsmanship
- Contributed to verbal and written evaluations, activity planning, and administration
- Managed daily schedules, effectively balancing academic instruction with recreational activities.
- Developed comprehensive lesson plans for various age groups, ensuring an inclusive learning environment.
- Mentored junior staff members by sharing best practices and offering guidance on effective teaching techniques.
- Promoted a nurturing atmosphere by fostering positive relationships among students and staff members.
Program Leader
Booster Enterprises
08.2022 - 05.2023
- Program Leadership - responsible for all day-to-day program operations, communications, and details to ensure a remarkable experience
- Event Management - lead high energy experiences, oversee team delegation, think through event details, safety, and coordinate all logistics
- Team Leadership - lead my team on campus to help create remarkable experiences for schools through delegation, feedback, clear instruction, and celebration
- Student Engagement - creatively use resources and daily interactions to engage, motivate, and create fun experiences for students
- Client Care - build trust with clients through excellent service, effective communication, and intentional care
Supervisor/Barista
Davita
02.2022 - 08.2022
- Open/close shop
- Order needed items for coffee shop
- End of day sales into a computer along with deposits
- Trained new employees
- Count register every day and the safe at the end of the week
- Helped with catering/kitchen tasks for up to 400 people
Housekeeper
Scrub N Bubbles
09.2021 - 01.2022
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensure all rooms are cared for and inspected according to standards
- Protect equipment and make sure there are no inadequacies
- Notify superiors on any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
- Check stocking levels of all consumables and replace when appropriate
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
Camp Counselor
High Peak Camp Summer Staff (Camp Counselor)
05.2021 - 08.2021
- CPR Certified
- Wilderness first aid trained
- First Aid trained
- Camp counselor to kids for 7 weeks
- Counselor to 4-8 kids per week
- Planned, coordinated, and executed activities while guiding campers in personal growth and daily living skills
- Assisted in direction and supervision of campers in their living unit and during activities while championing program initiatives and camp mission
- Safeguarded personal property, camp equipment, and facilities
- Provided leadership to campers in all areas and acted as a role model in all areas of camp activities, including cleanliness, punctuality, chores, rules, and sportsmanship
- Contributed to verbal and written evaluations, activity planning, and administration
- At the end of camp, traveled to areas of Montana, Utah, and Colorado to do day camps for families to have a fun day in the park
Barista
Salvation Coffee Shop (local coffee shop) Burlington NC
09.2020 - 05.2021
- Train new employees
- Ran register
- Opened/Closed store with one other employee
- Deep Cleaned store
Barista
Starbucks
08.2019 - 09.2020
- Able to train new incomers
- Barista
- Helped the shift on board finish tasks
- Help put orders away
- "Clean Play"- cleaning the store once a week for 2 hours after hours
- Customer connections are my strength! Fast paced working environment
Cashier and Busser
Trevecca Nazarene University Cafeteria
09.2018 - 05.2019
- Providing a Friendly, Clean, Fast, Safe Service
Teller
Key Bank
12.2017 - 05.2018
- Resolve customer disputes and issues while maintaining a high level of customer service set by the bank's standards
- Maintain teller drawer adhering to set cash limits and balancing
- Remain current on all bank and federal guidelines and product knowledge of bank and our competition
- Planned and led weekly branch meetings
- Did full discovery on each client to help better serve the client and uncover needs and opportunities for other products and other referral needs, referring them to the wealth financial representative
- Team player
- Referring for loan products consisting of but not limited to; car loans, personal and business credit cards, checking reserve, checking plus, personal loans
- Excellent customer service skills.
Hostess
Chick-Fil-A
05.2017 - 07.2017
- Set up and maintain an appealing dining environment
- Assist customers with getting items they are in need of
- Receive and organize incoming shipments
- Maintaining ongoing relationships with customers.
Education
Trevecca Nazarene University, TNU
Nashville, TNNorthwest Nazarene University, NNU
Nampa, IDDiploma -
Alamance Christian School, ACS
Burlington, NC01.2017
Skills
- Cleanliness Maintenance
- Barista Training
- Cash Handling Accuracy
- Drink preparation speed
- Menu development
- Espresso machine operation
- Latte art expertise
- Shift Scheduling
- Adaptability to Change
- Food safety understanding
- Effective Communication
- Organizational Skills
- Problem-Solving
- Positive Engagement
- Team Leadership
- Child Supervision
- First Aid
- CPR
- Problem Resolution
- Child and adolescent mentoring
- Activity Planning
References
- Kaia Helms, friend/coworker, (208) 590-3480
- Haley Schley, Boss, (720) 660-1621
- Abigal Helton, Friend, (330) 614-4598
Affiliations
- Salvation Army
Volunteer
I volunteer at the Salvation Army Centennial Church 2-3 times per week, sometimes more.
I assist with Tuesday night activities for children. This includes preparing dinner, monitoring bathroom breaks, assisting teachers with classes, and picking up children from school.
I also help out with Sunday classes for the children once a month.
Every Friday when school starts, there is a youth night specifically for teens where i help plan and schedule activities and Bible studies. This may include planning an outing for 12-20 teens and providing dinner.
Timeline
Barista/ Shift Supervisor
Windy Saddle Cafe
08.2023 - 05.2024
Program Leader
High Peak Camp Summer Staff (Camp Counselor)
05.2023 - 08.2023
Program Leader
Booster Enterprises
08.2022 - 05.2023
Supervisor/Barista
Davita
02.2022 - 08.2022
Housekeeper
Scrub N Bubbles
09.2021 - 01.2022
Camp Counselor
High Peak Camp Summer Staff (Camp Counselor)
05.2021 - 08.2021
Barista
Salvation Coffee Shop (local coffee shop) Burlington NC
09.2020 - 05.2021
Barista
Starbucks
08.2019 - 09.2020
Cashier and Busser
Trevecca Nazarene University Cafeteria
09.2018 - 05.2019
Teller
Key Bank
12.2017 - 05.2018
Hostess
Chick-Fil-A
05.2017 - 07.2017
Trevecca Nazarene University, TNU
Northwest Nazarene University, NNU
Diploma -
Alamance Christian School, ACS
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