Savannah Johnson
New Hope
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at The CARE Center. Excelled in relationship building and sales expertise, enhancing customer satisfaction and driving sales growth. Demonstrated proficiency in cash handling and a collaborative team spirit, contributing significantly to workplace efficiency and positive outcomes.
Overview
5
5
years of professional experience
Work History
Sales Assistant
The CARE Center
01.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Performed cash, card, and check transactions to complete customer purchases.
Receptionist
McCurdy Animal Hospital
04.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Warehouse Worker
Target Distribution Center
03.2020 - 04.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Education
High School Diploma - Reception, Child Care
Penn Foster Career School
Scranton, PA09.2019
Skills
- Cash handling
- Goal oriented
- Relationship building
- Sales expertise
- Cash register operation
- Processing payments
- Opening and closing procedures
- Display building
- Team collaboration
- Customer relationship management
Timeline
Sales Assistant
The CARE Center
01.2022 - Current
Receptionist
McCurdy Animal Hospital
04.2021 - 01.2022
Warehouse Worker
Target Distribution Center
03.2020 - 04.2021
High School Diploma - Reception, Child Care
Penn Foster Career School
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