Savannah Jones
Mesa,AZ
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
8
8
years of professional experience
Work History
Sales Processor
Roots Management
10.2022 - Current
- Expedited loan approvals for clients by consistently meeting deadlines and maintaining accurate documentation.
- Collaborated with underwriters to resolve any discrepancies or issues in loan documents, facilitating smooth transactions.
- Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
- Enhanced closing efficiency by meticulously reviewing and verifying all documentation related to property transactions.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Processed home sales across 100 communities nationwide
Home Equity Line of Credit Senior Processor
JFQ Lending, INC
02.2021 - 08.2022
- Review files to ensure compliance guidelines are met
- Maintain and manage pipeline of 35+ loans on consistent basis
- Familiarity of VA, FHA, FNMA, and FHLMC,DU,LPA guidelines and regulations
- Communicate between loan originator, borrower, lender, and underwriter
- Verified borrower’s financial data for accuracy prior to submittal to underwriting department
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Well trained in effectively gather documentation regarding each file
- Communicated directly with clients to ensure satisfaction of documents
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Junior Processor
Allied First Bank
12.2019 - 02.2021
- Gather important documents necessary for refinance
- Responsible for ordering of credit and title reports and liaising with third parties for reports and documents as necessary
- Communicate with other companies to ensure documents are gathered in timely manner
- Consistently making outbound calls
- Efficient with time management
- Organizing documents and spreadsheets
- Consulted with outside vendors to identify and resolve loan closing issues.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Handled any conditions sent from underwriting departments
Front Desk Employee
LA Fitness
05.2019 - 01.2020
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system and greeted callers enthusiastically.
- Confirmed relevant guest information and payment methods to prevent fraud.
Sales Associate
Rue21
07.2016 - 12.2019
- Facilitated working with diverse group of customers - Experienced in managing strong personalities and demanding clients
- Comfortable handling high volume crowds - Cash drawer reconciliation
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Thunderbird High School
Phoenix, AZ05.2018
Skills
- Reviewing Documentation
- Legal Documentation
- Credit Verification
- Desktop Underwriter
- Regulatory Requirements
- Loan Closing
Timeline
Sales Processor
Roots Management
10.2022 - Current
Home Equity Line of Credit Senior Processor
JFQ Lending, INC
02.2021 - 08.2022
Junior Processor
Allied First Bank
12.2019 - 02.2021
Front Desk Employee
LA Fitness
05.2019 - 01.2020
Sales Associate
Rue21
07.2016 - 12.2019
High School Diploma -
Thunderbird High School
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