Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Jones

Executive Team Leader
Mooresville,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking, and known for consistent stellar performance against target sales goals and customer service expectations.

Overview

9
9
years of professional experience

Work History

Style Consultant

Target
Mooresville, NC
08.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Maintained organized, presentable merchandise to drive continuous sales
  • Tracked stock using company inventory management software
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Educated customers on promotions to enhance sales
  • Prepared merchandise for sales floor by pricing or tagging
  • Boosted sales by conferring with customers to evaluate clothing requirements and recommend best-fit company offerings
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Engaged with customers to effectively build rapport and lasting relationships
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

Assistant Manager

Rue 21
Statesville, NC
09.2017 - 08.2018
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
  • Rotated merchandise and displays to feature new products and promotions
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • Trained and managed associates in customer service and sales techniques
  • Managed scheduling for store shifts to accomplish proper staffing at all times
  • Monitored security and handled incidents calmly
  • Supervised payroll corrections for accuracy and duplications
  • Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations
  • Maintained exceptionally clean, customer-friendly and well-run retail department
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Processed payments for credit and debit cards and returned proper change for cash transactions
  • Maintained positive customer relationships by responding quickly to customer service inquiries
  • Assisted Manager in interview process of prospective employees and provided feedback
  • Reviewed sales and gross profit reports to determine options for increasing market growth
  • Coached team on effective upselling and cross-selling methods

Sales Associate

Rue21
Statesville, NC
10.2015 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Educated customers on promotions to enhance sales
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency

Education

Some College (No Degree) - Marketing And Accounting

Western Carolina University
Cullowhee, NC
2022

Skills

  • Managerial background
  • Organized
  • Team Player
  • Relationship building
  • Goal-oriented
  • Conflict resolution

Timeline

Style Consultant

Target
08.2018 - Current

Assistant Manager

Rue 21
09.2017 - 08.2018

Sales Associate

Rue21
10.2015 - 09.2017

Some College (No Degree) - Marketing And Accounting

Western Carolina University

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Savannah Jones Executive Team Leader