Savannah Jordan
Marion,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Service Associate
The Grove Park INN
05.2021 - 03.2024
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Responded to customer calls and emails to answer questions about products and services.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Unloaded, loaded, and stocked merchandise.
- Helped generate sales and identified leads.
- Maintained high customer satisfaction standards to meet or exceed targets.
Education
Associate of Arts - Cosmetology
McDowell Technical Community College
Marion, NC05.2026
Skills
- Customer Support
- Patience and Tolerance
- MS Office
- Complaint Handling
- Quality Assurance
- Stock replenishment
- Cross-Selling and Upselling
- Sales experience
- Customer Service
- Transaction Processing
Timeline
Service Associate
The Grove Park INN
05.2021 - 03.2024
Associate of Arts - Cosmetology
McDowell Technical Community College
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