Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Judah

Franklin,OH

Summary

Dynamic leader with proven managerial experience at Carefirst Urgent Care, adept in clinical leadership and effective communication. Excelled in staff development, enhancing team performance by fostering a positive work environment. Skilled in patient relationship management and proficient in Microsoft Office suite. Demonstrated exceptional customer service, ensuring regulatory compliance and operational efficiency. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Clinical Manager

Carefirst Urgent Care
07.2023 - Current
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
  • Enhanced staff performance through regular training, mentoring, and professional development opportunities.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
  • Oversaw overall operation of nursing services and patient care.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
  • Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.

Server

Dave & Buster's
05.2022 - 02.2023
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Barn Keeper

JD Farms
09.2020 - 12.2022
  • Optimized feed efficiency with careful ration planning and monitoring of consumption patterns.
  • Safeguarded against potential hazards with routine inspections of fences, gates, and other boundary structures.
  • Maintained a clean and organized barn environment for optimal animal health and safety.
  • Monitored herd health closely, identifying potential issues early to prevent outbreaks or complications.
  • Improved animal behavior through consistent handling techniques and positive reinforcement strategies.
  • Minimized stress levels among animals with gentle handling practices during transportation or relocation efforts within the barn area.

Sales Associate

TJX Companies
07.2021 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Server

Cherry Street Cafe
12.2018 - 08.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

No Degree - Psychology

University of Rio Grande/Rio Grande Community College
Rio Grande, OH

High School Diploma -

Lebanon High School
Lebanon, OH
05.2022

Skills

  • Clinical Leadership
  • Training and mentoring
  • Staff Supervision
  • Staff Scheduling
  • Proficient in Word, Excel, Power Point
  • Staff Development
  • Team Management
  • Managerial experience
  • Patient relationship management
  • HIPAA
  • Effective Communication
  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Time Management
  • Problem-solving skills
  • Goal-Oriented
  • Outgoing Personality
  • Flexible Schedule
  • Stocking and Receiving
  • Product Sales
  • Customer Needs Assessment

Timeline

Clinical Manager

Carefirst Urgent Care
07.2023 - Current

Server

Dave & Buster's
05.2022 - 02.2023

Sales Associate

TJX Companies
07.2021 - 03.2022

Barn Keeper

JD Farms
09.2020 - 12.2022

Server

Cherry Street Cafe
12.2018 - 08.2019

No Degree - Psychology

University of Rio Grande/Rio Grande Community College

High School Diploma -

Lebanon High School

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Savannah Judah