Positive and upbeat retail sales professional and people-person with 8 years of related experience. Skilled in merchandising products, organizing inventory and keeping accurate registers. Enthusiastic advocate for lifelong learning with a proven track record in mentoring and coaching.
Overview
9
9
years of professional experience
Work History
Onboarding Ambassador
Amazon
09.2022 - Current
Collaborated with HR to streamline the onboarding process, reducing time-to-productivity for new team members
Facilitated new hire orientation sessions, ensuring a smooth onboarding experience for over 100 employees annually
Provided one-on-one mentoring for new employees, enhancing their understanding of company culture and values
Coordinated onboarding logistics, including scheduling, equipment setup, and training for cross-departmental initiatives
Utilized an onboarding software platform to track progress and engagement of new employees
Produce Associate
Walmart
10.2021 - 09.2022
Assisted with managing produce storage with prompt delivery unloading, scanning and staging
Restocked and merchandised products daily in anticipation of customer demand
Reviewed product for freshness and rotated items with FIFO procedures to avoid losses
Worked with co-workers to keep produce section well-stocked, organized and attractive for customers
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Helped in-person and telephone customers with produce questions
Notified customers of new products, prices and special offers
Unarmed Security Officer
Allied Universal
05.2020 - 10.2021
Observed guests and monitored CCTV feeds to quickly deliver security support in times of need
Inspected gates, windows and doors regularly to identify security concerns
Maintained logs and records of deliveries, shipments and vendors
Maintained updated knowledge of security processes and changes in access
Leveraged strong communication and conflict management skills to address escalated situations
Cash/Greet
Buffalo Wild Wings
04.2018 - 03.2020
Transported food products, cleaned tables and counters, and stocked dining room supplies
Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
Monitored tables, offering add-ons and checking on guest satisfaction
Answered phones to take orders for customer pick up or delivery
Fostered fun atmosphere and family-style work environment consistent with company brand
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Manager
Dunkin Donuts
03.2018 - 10.2019
Monitored team member performance, conducting evaluations and recommending promotions
Defined clear expectations for teams, departments and individuals
Completed daily opening, closing and administrative tasks for smooth business operations
Improved productivity and reduced corporate risk with proactive solutions to complex business challenges
Oversaw daily operations, including inventory management and cash handling, ensuring accuracy and efficiency
Led regular team meetings to foster collaboration and share best practices, contributing to a cohesive work environment
Housekeeper
Holiday Inn Express Hotel Suites
01.2017 - 04.2018
Dusted picture frames and wall hangings with cloth.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Bakery Clerk
Kroger
05.2016 - 08.2017
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Maintained tidy and organized work area to comply with cleanliness standards.