SAVANNAH KELLEY
Crawfordville,FL
Summary
Professional with strong background in service delivery and client management. Skilled in problem-solving, process improvement, and customer support. Known for fostering team collaboration and driving results. Flexible and reliable, with expertise in communication, time management, and adaptability.
Overview
10
10
years of professional experience
Work History
Facility Services Specialist
Florida Commission On Offender Review
03.2025 - Current
- Process incoming/outgoing mail
- Log in and deliver incoming packages to staff
- Assist with deliveries to the Capitol and various state agencies
- Submit DMS maintenance work orders through Tririga database
- Monitor for completion of work orders
- Maintain state vehicles for cleanliness and repairs at all times
- Maintain and update COOP throughout the year
- Coordinates all safety plans to make sure everyone knows what to do
- Assist with purchasing items with my P-CARD and signing off
- Verify for accuracy and pay vendors monthly with my P-CARD
- Assist with issues at the security desk
- Maintain the Attractive Property list for the agency
- Formatting and tracking current FCOR Procedure Directives for review
- Updating databases for WEX, Sunpass, Comcast and WebEOC/Juvare Nexus
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
Trooper Cadet
Florida Highway Patrol
01.2025 - 02.2025
- Learned the basics of what it takes to be an upstanding officer
- Leader when it came to pushing others to do their best
- Conducted physical training to keep fit and perform job duties productively.
Relief Sales Representative
TRI-EAGLE SALES
12.2021 - 12.2024
- Great customer skills
- Developed strong relationships with clients to enhance product visibility and sales performance.
- Always willing to learn something new
- Conducted market analysis to identify trends and optimize inventory management strategies.
- Good computer skills
- Very quick learner
- Obtained my liquor license
Grocery Merchandiser
TRI-EAGLE SALES
06.2021 - 12.2021
- Stocked beer in coolers and on shelves
- Interacted with customers and managers to create a cohesive relationship
- Kept back stock neat and organized
- Used pallet jacks to bring pallets to and from the floor
- Directed and managed new employees
Mailing
TARGET PRINT AND MAIL
09.2017 - 06.2021
- Managed the mail room
- Trained employees on all equipment.
- Pulled 800lb pallets daily to their designated areas.
- Delivered mail to post offices daily.
- Shipped various packages via UPS/FedEx.
- Sleeved Trays and ran through the strapper then palletized them
- Tabbed metered, ink jetted and inserted jobs on various machines
- Loaded and unloaded trucks with the forklift
INSERT OPERATOR
CSG INTERNATIONAL
11.2015 - 09.2017
- Processed client statements, computer letters and past due notices to clients
- Satisfaction.
- Processed mail according to postal regulations to acquire maximum discounts.
- Exceeded production standards.
- Determined machine settings that maintained quality and met productivity expectations.
- Performed backup duties as Team Captain.
- Sleeved trays and ran them through the strapper then palletized them
- Ran Forklift, Pallet Jack, Crown Pallet Jack and Double Deep Jack.
- Loaded and unloaded trucks with a Forklift or Pallet Jack
Dock Worker/Forklift Operator
SHEILDS MARINA
02.2015 - 11.2015
- Assisted customers when needed with various tasks such as gassing up the boat and getting ice for the fish.
- Handled the rental of boats and Jet skis
- Washed boats
- Bagged Ice.
- Kept the grounds clean
- Pulled boats with a tractor to the designated area
- Pulled boats for the customer from the racks using a forklift.
Education
High School Diploma -
Wakulla High School
Crawfordville, FLSkills
- I have experience in the following areas: Forklift, pallet Jack, materials handling, delivery driver, reach truck, inventory control, freight, warehouse management, heavy lifting and driving multiple vehicles
- I believe my strengths are in sales, and customer service I am goal driven, and loyal, I pay attention to the small details and am highly organized I get along well with everyone, and I always strive to do the right thing I am adaptable and teachable and believe I am a great asset to any team
- Customer support
- Workflow management
- Sales support
- Service delivery optimization
- Strong work ethic
- Attention to detail
- Listening skills
- Multitasking and organization
- Excellent communication
- Computer skills
Languages
English
Timeline
Facility Services Specialist
Florida Commission On Offender Review
03.2025 - Current
Trooper Cadet
Florida Highway Patrol
01.2025 - 02.2025
Relief Sales Representative
TRI-EAGLE SALES
12.2021 - 12.2024
Grocery Merchandiser
TRI-EAGLE SALES
06.2021 - 12.2021
Mailing
TARGET PRINT AND MAIL
09.2017 - 06.2021
INSERT OPERATOR
CSG INTERNATIONAL
11.2015 - 09.2017
Dock Worker/Forklift Operator
SHEILDS MARINA
02.2015 - 11.2015
High School Diploma -
Wakulla High School
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