Savannah Lao
Gresham,OR
Summary
Passionate and reliable Shift Leader with 2 months experience but 4 year experience in the fast food industry. Excellent delegation leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for guests.
Overview
3
3
years of professional experience
Work History
Front of House
Panda Express
02.2022 - Current
- Enhanced customer satisfaction by efficiently managing front-of-house operations.
- Maintained clean, organized environments for presentable front-of-house areas.
- Handled cash transactions accurately while maintaining a well-organized front-of-house area.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Front of House
McDonald's
07.2021 - 09.2021
- Work drive-thru
- Operating cash register
- Stocked front-of-house materials.
- Streamlined front of house operations for improved efficiency and productivity.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Associate Degree -
Portland Community College
05.2025
High School Diploma -
Sam Barlow High School
05.2023
Skills
- Hard working
- Dependable
- Very positive
- Good individual worker
- Front of House Management
- Team Leadership
- Customer service focus
- Guest service
- Work Delegation
- Cash Handling
Timeline
Front of House
Panda Express
02.2022 - Current
Front of House
McDonald's
07.2021 - 09.2021
Associate Degree -
Portland Community College
High School Diploma -
Sam Barlow High School
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