Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Lawson

Taft,TX

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier/Self Checkout Cashier

HEB Grocery Store
Portland, TX
07.2024 - 10.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Customer Service Assistant

HEB Grocery Store
Portland, TX
10.2023 - 07.2024
  • Provided support during peak hours, improving service speed and quality.
  • Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Prevented potential escalations by identifying potential issues early on and proactively offering solutions to resolve them swiftly.

Education

Bachelor of Science - Nursing

Texas A&M University
Corpus Christi, TX
05.2029

High School Diploma -

Gregory-Portland High School
05.2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Reliability and punctuality
  • Point-of-sale system operation

Certification

  • Patient Care Technician, American Allied Health (5/7/2025-5/7/2026)
  • CPR, American Heart Association (1/7/2025-1/7/2027)
  • Certified Phlebotomy Technician, American Allied Health (12/12/24-12/12/2025)
  • EKG, American Allied Health (2023-2025)

Timeline

Cashier/Self Checkout Cashier

HEB Grocery Store
07.2024 - 10.2025

Customer Service Assistant

HEB Grocery Store
10.2023 - 07.2024

Bachelor of Science - Nursing

Texas A&M University

High School Diploma -

Gregory-Portland High School
Savannah Lawson