Savannah Lester
McDonough,GA
Summary
Reliable Shipping Clerk promotes productive warehouse functions to meet goals and satisfy customer needs. Excels at managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
05.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Shipping Clerk
Carter's Distribution Center
06.2021 - 05.2023
- Improved shipping efficiency by streamlining packing and labeling processes.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Customer Service Associate Cashier
Family Dollar
08.2018 - 08.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined check-out process for improved customer experience and reduced wait times.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Resolved customer complaints in a professional and timely manner, resulting in increased customer loyalty.
- Provided exceptional service to diverse clientele, fostering an inclusive shopping atmosphere.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
Education
Associate of Applied Science - Cybersecurity
Southern Crescent Technical College
Griffin, GA05.2024
Skills
- Electronic surveillance
- Metal detector operation
- Document Management
- Incident Reporting
- Detail Oriented
- Work ethic
- Materials transportation
- Loading and unloading
- Warehousing Operations
- Document Preparation
- Problem-solving aptitude
- Invoice and Manifest Review
- Cash handling expertise
- Patience and composure
- Customer Support
- Clerical Support
- Customer Service
Timeline
Security Officer
Allied Universal Security Services
05.2023 - Current
Shipping Clerk
Carter's Distribution Center
06.2021 - 05.2023
Customer Service Associate Cashier
Family Dollar
08.2018 - 08.2019
Associate of Applied Science - Cybersecurity
Southern Crescent Technical College
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