Savannah Liddell
Simpsonville,SC
Summary
Experienced team player with excellent attention to detail, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
7
7
years of professional experience
Work History
Kennel Attendant
Reedy Rover Pet Resort
Mauldin, SC
10.2021 - Current
- Provided exceptional care to up to 60 animals.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Educated visitors and staff on proper animal care and handling.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Followed pet care instructions for dietary needs and medication regimens.
- Led basic obedience training with dogs to promote positive, healthy behaviors.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Kept animals clean and free of contaminants to promote optimal health.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Supervised and provided playtime for one or more dogs.
- Supervised dog daycare with up to 15 dogs.
- Operated floor cleaning machine.
Housekeeper
Hilltop of Greenville Memory Care
Greenville, SC
03.2021 - 07.2021
- Maintained up to 40 resident rooms per day.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Polished fixtures to achieve professional shine and appearance.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Operated electronic backpack vacuums and floor sweepers.
- Occasionally assisted with resident care and wellness.
Kennel Attendant
A Dog's Day Out
Greenville, SC
12.2020 - 03.2021
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Kept animals clean and free of contaminants to promote optimal health.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Supervised dog daycare with up to 50 dogs.
General Cleaner
CFL Facilities
Simpsonville, SC
04.2020 - 07.2020
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Developed and implemented comprehensive cleaning plan for entire building.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
Grocery Clerk
Publix
Greer, SC
08.2019 - 04.2020
- Provided customer service to well over 100 customers per day.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Retrieved items for customers and verified prices.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Worked with floor team and managers to meet wide range of customer needs.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Cashier/Customer Service
Publix
Greer, SC
10.2018 - 07.2019
- Provided customer service to well over 100 customers per day.
- Answered product questions using knowledge of sales and store promotions.
- Met customer service goals and exceeded customer expectations.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Worked with floor team and managers to meet wide range of customer needs.
- Checked personal identifications during alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Referred to price sheets and special sale bulletins to enter price changes.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Operated cash register to record transactions accurately and efficiently.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Learned duties for various positions and provided backup at key times.
- Utilized POS system to handle customer cash and credit card transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
Cashier/Customer Service
Winn Dixie
Cocoa, FL
06.2017 - 12.2017
- Provided customer service to well over 100 customers per day.
- Answered product questions using knowledge of sales and store promotions.
- Checked personal identifications during alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Referred to price sheets and special sale bulletins to enter price changes.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Redeemed coupons to discount purchases.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Learned duties for various positions and provided backup at key times.
- Developed and managed relationships with customers to increase customer loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
No Degree - Music Education
University of Central Florida
OrlandoHigh School Diploma -
Space Coast Junior/Senior High School
Cocoa, FL05.2017
Skills
- Excellent Communication Skills
- Detail-Oriented and Organized
- Critical Thinking
- Productivity and Time Management
- Problem-Solving
- Responsibility
- Teamwork
- Cleaning and Sanitization
Timeline
Kennel Attendant
Reedy Rover Pet Resort
10.2021 - Current
Housekeeper
Hilltop of Greenville Memory Care
03.2021 - 07.2021
Kennel Attendant
A Dog's Day Out
12.2020 - 03.2021
General Cleaner
CFL Facilities
04.2020 - 07.2020
Grocery Clerk
Publix
08.2019 - 04.2020
Cashier/Customer Service
Publix
10.2018 - 07.2019
Cashier/Customer Service
Winn Dixie
06.2017 - 12.2017
No Degree - Music Education
University of Central Florida
High School Diploma -
Space Coast Junior/Senior High School
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