Dynamic administrative professional with a proven track record at North American Credit Services Inc. Skilled in customer service and data entry, I excel in fostering client relationships and maintaining organized filing systems. Committed to enhancing operational efficiency and delivering exceptional support, I thrive in fast-paced environments while ensuring confidentiality and accuracy.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
North American Credit Services Inc.
08.2022 - Current
Answered multi-line phone system, routing calls, delivering messages to staff.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Stocker
Amazon
07.2021 - 03.2022
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Caregiver
Family Care Centers
08.2017 - 12.2019
Assisted clients with activities of daily living, promoting independence and quality of life.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted patients with self-administered medications.
Cashier
Circle K
05.2015 - 08.2015
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.