Savannah M
Billings,MT
Summary
Dynamic team player skilled in customer service and problem-solving. Proven ability to multitask effectively while maintaining a calm demeanor under pressure. Committed to enhancing guest satisfaction through collaboration and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare
West End Drop in Child Care
Billings, MT
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Host/Server Trainer
Cracker Barrel
Billings, MT
02.2024 - 12.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Communicated effectively with kitchen and serving staff to coordinate timely service.
- Assisted with training new hosts on customer service protocols and operational procedures.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Party Host
Chuck E Cheese
Billings, MT
12.2022 - 02.2024
- Coordinated birthday party events, ensuring seamless execution of activities and guest satisfaction.
- Managed multiple party bookings, optimizing schedule to maximize guest experience.
- Trained new staff on event protocols and customer service standards for enhanced performance.
- Developed engaging itineraries that captured children's attention and maintained high energy levels.
- Coordinated with parents to customize party details, meeting specific preferences and requirements.
- Trained junior hosts on best practices for engaging children and managing events effectively.
- Received consistently positive feedback from clients, demonstrating exceptional performance as a Children''s Party Host.
- Ensured compliance with safety standards during events, prioritizing children's well-being at all times.
Education
Lincoln Center
Billings, MT04-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
Certification
1 year of Phlebotomy training
wound care
1 year of vitals
EKGs
Timeline
Daycare
West End Drop in Child Care
12.2025 - Current
Host/Server Trainer
Cracker Barrel
02.2024 - 12.2025
Party Host
Chuck E Cheese
12.2022 - 02.2024
Lincoln Center