Savannah Ingram
Lake Isabella,CA
Summary
Excellent communicator with 5 years in a demanding call center environment as a Customer Service Representative. Friendly Sales Associate adept at working in diverse retail and customer service environments. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Overview
4
4
years of professional experience
Work History
Advertisement Manager
Beyond Juice
Lake Isabella, CA
07.2013 - 12.2013
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Maintained cleanliness and presentation of stock room and production floor.
- Helped drive sales goals and achieve monthly quotas.
Crew
McDonalds
Lake Isabella, CA
02.2011 - 12.2012
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Office Clerk
Keiths towing and Transport Service
Wasco, CA
01.2010 - 05.2012
- Answered an average of 25 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Education
Child Development
Cerro Coso Community College
Lake Isabella, CACurrent
High School Diploma - undefined
Kern Valley High School
Lake Isabella, CA2012
Skills
- Quick learner
- Multi-line phone talent
- Trusted key holder
- Creative problem solver
- Exceptional communication skills
Accomplishments
- Customer Service
- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
- Handled guest complaints, maintaining a positive dining experience for all rest.
- Cashier
- Achieved highest number of new credit accounts opened within one-month period.
- Monetary Transactions
Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Telephone Service
Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Timeline
Advertisement Manager
Beyond Juice
07.2013 - 12.2013
Crew
McDonalds
02.2011 - 12.2012
Office Clerk
Keiths towing and Transport Service
01.2010 - 05.2012
Child Development
Cerro Coso Community College
High School Diploma - undefined
Kern Valley High School
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