Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Savannah Marsh

Hummelstown,PA

Summary

Resourceful and hardworking individual, able to handle diverse job requirements and meet company goals. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

10
10
years of professional experience

Work History

Package Handler

Amazon
11.2023 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Followed safety regulations to maintain safe work environment.

trainer / hostess/ servers assistant

Margaritaville Resort
04.2022 - 06.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

sales associate / warehouse merchandise processor / greeter

Home Goods
10.2020 - 10.2021
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering recommendations.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

hostess / servers assistant

Landry’s
12.2019 - 05.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

seasonal sales associate

Bath and Body Works
10.2019 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

hostess

The Laurel Diner
09.2018 - 10.2019
  • Answered customer questions about hours, seating, menu information, and provided accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Seated patrons based on guest preferences and seating availability.
  • Promoted business loyalty by fostering positive customer relationships.

cashier / drive thru

Burger King
02.2018 - 07.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

cashier/server

Frozen Cow Ices and Cream
04.2015 - 07.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bartending -

Texas School of Bartenders
Houston, TX
02.2022

Community School -

Harriet Eisman Community School
Long Beach, NY
08.2018

High School -

Long Beach High School
Long Beach, NY
10.2017

Skills

  • Positive and Professional
  • Flexible and Adaptable
  • Conflict and Complaint Resolution
  • Customer Service
  • Effective Multitasking
  • Cleaning and sanitation
  • High-volume dining
  • Cash Register Operation
  • Stocking and Receiving
  • Upselling
  • Reservation Management
  • Restaurant Operations

Awards

  • National Junior Honor Society
  • National Honor Society
  • Tri-M Music Honor Society
  • Vice President of Freshman class
  • Texas Bartending Certification
  • Texas DSHS License
  • TABC Certified

Languages

English
Native or Bilingual

Timeline

Package Handler

Amazon
11.2023 - Current

trainer / hostess/ servers assistant

Margaritaville Resort
04.2022 - 06.2023

sales associate / warehouse merchandise processor / greeter

Home Goods
10.2020 - 10.2021

hostess / servers assistant

Landry’s
12.2019 - 05.2020

seasonal sales associate

Bath and Body Works
10.2019 - 11.2019

hostess

The Laurel Diner
09.2018 - 10.2019

cashier / drive thru

Burger King
02.2018 - 07.2018

cashier/server

Frozen Cow Ices and Cream
04.2015 - 07.2017

Community School -

Harriet Eisman Community School

High School -

Long Beach High School

Bartending -

Texas School of Bartenders

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Savannah Marsh