Savannah Medina
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Customer-oriented General Manager with over 4+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Janitorial Lead
Cedar Park Medical Center
10.2021 - 01.2023
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
- Contributed to a positive work environment through open communication channels among team members.
- Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
General Manager of Food Service
Reef Kitchens
07.2018 - 10.2021
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Boosted employee morale with regular team-building activities, improving communication and collaboration.
- Developed and implemented comprehensive employee training programs that covered essential foodservice skills, customer service, and safety protocols.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Monitored industry trends to stay ahead of competitors and continuously adapt operations as needed for continued success in the marketplace.
- Collaborated with executive chefs on menu development, ensuring diverse offerings that catered to customer preferences while maintaining profitability margins.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Oversaw training of more than 100-120 team members.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Tracked food production levels, meal counts, and supply costs.
Consultant
Reliable Consultants
04.2016 - 07.2018
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Consultant
Reliable Consultants
04.2023 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
H-E-B
Cashiers Lead Assistant
04.2015 - 04.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Wharton High School
Wharton, TX05.2017
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- Strategic Planning
- Issue Resolution
- Customer Relationship Management
- Goal Setting
- Continuous Improvement
- Quality Assurance
- Staff Management
- Safety Regulations
Certification
- ServSafe Food Protection Manager License -
Form Number: 10749
Certification Number: 20252205
Date of Examination: 02/18/2021
Date of Expiration: 02/18/2026
Timeline
Consultant
Reliable Consultants
04.2023 - Current
Janitorial Lead
Cedar Park Medical Center
10.2021 - 01.2023
General Manager of Food Service
Reef Kitchens
07.2018 - 10.2021
Consultant
Reliable Consultants
04.2016 - 07.2018
H-E-B
Cashiers Lead Assistant
04.2015 - 04.2016
High School Diploma -
Wharton High School
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