Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Order Fulfillment Representative
Awardco
11.2023 - Current
Selected and filled orders from stock to fulfill customer requirements.
Followed procedures at all times for personal and team safety.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
Food Expeditor
Seven Brothers
11.2022 - 11.2023
Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
Verified accuracy of order tickets prior to delivering food items to tables.
Greeted customers upon arrival and thanked them upon departure.
Checked with customers periodically during their meals to ensure satisfaction with service and food quality.
Tracked inventory levels of supplies needed for expediting duties.
Managed multiple orders simultaneously while adhering to strict timelines for delivery.
Illustrated knowledge of menu and service offerings to educate guests.
Effectively multitasked within fast-paced environment.
Shift Leader
Coldstone Creamy
10.2019 - 12.2022
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff as needed.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Cosmetology Student
Mountainland Technical College
10.2021 - 08.2022
Demonstrated knowledge of various products used in cosmetology services.
Utilized customer service skills to build relationships with clients.
Maintained accurate records of client information in the salon database system.
Collaborated with other stylists to provide exceptional customer service.
Communicated effectively with colleagues regarding product recommendations and client needs.
Consulted with clients prior to providing any type of cosmetic service.
Worked front desk, sold haircare products and processed payments whenever receptionist was unavailable.
Responded to customer inquiries by phone, email and in person.