Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Miller

Oliver Springs,TN

Summary

Dynamic professional with extensive experience in retail management at Maurices, excelling in customer engagement and team leadership. Proven track record in cash handling and medical scheduling, enhancing operational efficiency. Adept at resolving conflicts and fostering a collaborative environment, ensuring high service standards and employee satisfaction.

Overview

14
14
years of professional experience

Work History

First Assistant Manager

Maurices
Oak Ridge, TN
01.2025 - Current
  • Facilitated daily sales floor activities to enhance customer engagement and satisfaction.
  • Collaborated with the management team to develop promotional campaigns and events.
  • Implemented visual merchandising strategies to maintain appealing product displays.
  • Resolved customer complaints promptly while upholding high service standards.
  • Provided feedback to employees on performance improvement opportunities.
  • Served as a role model for other employees by demonstrating exceptional work ethic and dedication.
  • Addressed employee concerns or grievances in a professional manner.
  • Ensured compliance with company policies, procedures, safety rules, and regulations.
  • Oversaw payroll operations, guaranteeing precise and punctual employee payments.
  • Facilitated conference calls and meetings to ensure seamless communication and collaboration.

Shift Supervisor

CVS Health
Oak Ridge, TN
10.2016 - 12.2024
  • Oversaw store operations to enhance team performance and customer service quality.
  • Managed cash transactions and deposits while maintaining financial integrity.
  • Supported pharmacy operations as required, ensuring seamless service delivery.
  • Conducted performance evaluations for team members to boost service standards.
  • Assigned tasks based on individual strengths to maximize team effectiveness.
  • Trained new staff on procedures and customer service expectations for optimal performance.

Medical Receptionist

SR Medical Services
Harriman, TN
07.2021 - 11.2021
  • Scheduled appointments to ensure efficient patient flow and minimize wait times.
  • Managed phone calls and emails to enhance communication with patients.
  • Processed patient payments, guaranteeing accuracy and timeliness in financial transactions.
  • Handled medical records requests and submissions to maintain accurate documentation.
  • Verified insurance details and distributed paperwork to streamline administrative procedures.

Hostess Cashier

Shoney's
03.2011 - 04.2012
  • Greeted and seated customers, ensuring a welcoming dining experience.
  • Processed carry-out orders efficiently, maintaining order accuracy.
  • Delivered exceptional customer service, enhancing guest satisfaction.
  • Handled cash transactions with precision, reducing errors.
  • Restocked and cleaned restrooms, maintaining hygiene standards.

Education

High school or equivalent - General Studies

LifeHouse Academy
Oak Ridge, TN
06.2012

Skills

  • Medical receptionist and office experience
  • Cash handling and customer service
  • Front desk operations
  • Medical scheduling and management
  • Communication skills
  • Retail management and supervision
  • Typing proficiency
  • Leadership and staff scheduling

Timeline

First Assistant Manager

Maurices
01.2025 - Current

Medical Receptionist

SR Medical Services
07.2021 - 11.2021

Shift Supervisor

CVS Health
10.2016 - 12.2024

Hostess Cashier

Shoney's
03.2011 - 04.2012

High school or equivalent - General Studies

LifeHouse Academy

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