Savannah Mooney
La Mesa,CA
Summary
Hardworking student with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Cross Country/Assistant Track Coach
Grossmont High School
La Mesa, CA
08.2024 - Current
- Compiled data from previous years' races, meets in order analyze trends, patterns which could be utilized for future success.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Developed exercise regimens targeting individual athlete needs.
- Attended competitions with the team to provide support, guidance, and encouragement both before and after events.
Server
Banbu Sushi Bar and Grill
La Mesa, California
08.2024 - 04.2025
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Head Hostess
Banbu Sushi Bar and Grill
La Mesa, CA
07.2022 - 08.2024
- Developed strong relationships with regular customers, enhancing customer service and satisfaction.
- Provided exceptional customer service by greeting guests with a warm smile and a bubbly attitude, creating a welcoming atmosphere.
- Efficiently managed seating arrangements according to restaurant rotation, optimizing guest flow, and minimizing wait times, while also keeping the customers happy.
- Gained experience in taking to-go orders over the phone and in person, ensuring accuracy, and timely service for takeout customers.
- Used a POS system daily
- Answered customers' questions about hours, seating, current wait time and other information.
- Answered phones promptly to record and confirm reservations.
- Maintained a clean and organized environment by performing regular cleaning tasks, including windows, bathrooms, and dining areas.
- Collaborated with the restaurant team to ensure smooth operations during peak hours, contributing to overall efficiency.
- Trained and mentored new hostesses on best practices and restaurant procedures, fostering a positive team environment.
Education
Grossmont High School
La Mesa, CA06-2023
San Diego State University
San Diego, CASkills
- Customer service
- POS operation
- Relationship building
- Conflict resolution
- Time management
- Communication skills
- Organization
- Attention to detail
- Critical thinking
- Customer relationship management
- Food sales and promotion
- Adaptability
- Interpersonal communication
- Food safety practices
- Menu memorization
- Hospitality service expertise
Certification
- CPR Certification
Timeline
Assistant Cross Country/Assistant Track Coach
Grossmont High School
08.2024 - Current
Server
Banbu Sushi Bar and Grill
08.2024 - 04.2025
Head Hostess
Banbu Sushi Bar and Grill
07.2022 - 08.2024
Grossmont High School
San Diego State University