Savannah Moore
Santee,CA
Summary
Highly organized Front Desk Coordinator focused on maintaining smooth and orderly front desk operations. Handles high volume of patients efficiently. Familiar with completing diverse administrative tasks and special projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Desk Coordinator
La Jolla Cosmetic Medical Spa
02.2023 - Current
- Scheduled appointments in computer system.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Trained new hire for Front Desk role for 3 months.
- Assisted Medical Providers as needed.
Sales Lead
Hennes & Mauritz
07.2015 - 01.2017
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
- Monitored sales team performance and provided constructive feedback.
Accessory Specialist
Topshop
10.2014 - 07.2015
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.
- Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
Sales Lead
Forever 21
11.2012 - 09.2014
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Developed knowledge of local business and market conditions to develop specialized merchandise.
- Identified and acted on growth opportunities and development options for business.
- Monitored sales team performance and provided constructive feedback.
- Trained, coached and mentored new sales associates for maximum performance.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX09.2026
Skills
- Proficiency in Zenoti, EMA, TouchMD
- Microsoft Office Proficiency
- Appointment Scheduling
- Patient Greeting
- Excellent Verbal and Written communication
- Organization and Time Management
- Self-Motivated
- Analytical and Critical Thinking
- Dependable and Responsible
- Multitasking Abilities
Accomplishments
Won Rookie of the Year, La Jolla Cosmetic Medical Spa- 2023
Certification
- Business Administration Certificate-2017
Timeline
Front Desk Coordinator
La Jolla Cosmetic Medical Spa
02.2023 - Current
Sales Lead
Hennes & Mauritz
07.2015 - 01.2017
Accessory Specialist
Topshop
10.2014 - 07.2015
Sales Lead
Forever 21
11.2012 - 09.2014
Bachelor of Science - Nursing
The University of Texas At Arlington
- Business Administration Certificate-2017
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