Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Savannah Moore

Savannah Moore

Las Vegas, NV, 89128,NV

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Representative, Sales

Mark Koenig
Las Vegas, NV
02.2022 - Current
  • Assisted customers with their inquiries regarding products and services, ensuring accurate information was provided.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Pet Sitter

Tomara Infuso
Las Vegas, NV
01.2018 - Current
  • Cleaned up pet messes and provided fresh food and water to all assigned pets.
  • Bathed and groomed pets using gentle techniques.
  • Provided companionship to animals by playing with them or providing belly rubs.
  • Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
  • Enforced house rules consistently so that pets understood expectations for acceptable behaviors.

Study Hall/Academic Moniter/Advisor Assistant

Kelsey Armstrong
Fairfield, CT
09.2023 - 02.2024
  • Patrolled hallways to ensure student safety and adherence to school rules.
  • Monitored students entering and exiting the premises during breaks, lunchtime and before and after school hours.
  • Informed students of any changes in policy or procedures related to hallways or break areas.
  • Enforced disciplinary measures as directed by faculty members and administrators.
  • Responded promptly to emergency situations such as fights, medical emergencies.
  • Communicated effectively with students, staff, parents, and other stakeholders concerning matters relating to student behavior management.
  • Helped resolve conflicts between students peacefully through mediation techniques.

Education

High School Diploma -

Sacred Heart University
Fairfield, CT
05-2027

Skills

  • CRM software proficiency
  • Assertiveness
  • Shipping and Logistics
  • Customer satisfaction measurement
  • Scheduling
  • Inbound and Outbound Calling
  • Product Knowledge
  • Typing proficiency
  • Coordination
  • Computer Proficiency
  • Multi-Task Management
  • Positive and professional
  • High-energy attitude
  • Medical terminology knowledge
  • Product Sales
  • Team Development
  • Paperwork Processing

Affiliations

  • I am a Division 1 softball player so I know the meaning of hard work and discipline
  • Pre Vet Club

Certification

  • Part of the Biology Pre Vet department at my University
  • Minoring in Marine Biology

Accomplishments

  • A/B Honor Roll Student
  • Athletic awards such as First Team All Conference etc.

Timeline

Study Hall/Academic Moniter/Advisor Assistant

Kelsey Armstrong
09.2023 - 02.2024

Customer Service Representative, Sales

Mark Koenig
02.2022 - Current

Pet Sitter

Tomara Infuso
01.2018 - Current

High School Diploma -

Sacred Heart University

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Savannah Moore