Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Moore

Pisgah

Summary

Adept at streamlining operations, I enhanced front desk efficiency at Isbell Medical Group Ob/Gyn and boosted shipping accuracy at Alabama Wholesale Socks. Skilled in customer service and data entry, my proactive approach and attention to detail consistently improve workplace productivity and client satisfaction, demonstrating a strong commitment to operational excellence and positive client relations.

Overview

12
12
years of professional experience

Work History

Receptionist

Isbell Medical Group Ob/Gyn
01.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.

Shipping Clerk

Alabama Wholesale Socks
03.2017 - 01.2019
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
  • Optimized storage space usage by efficiently organizing inventory within the warehouse facility.

Pharmacy Technician

Rainsville Drugs
03.2013 - 05.2017
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Education

General Studies

Northeast Alabama Community College
Rainsville, AL

High School Diploma -

Plainview High School
Rainsville, AL
05.2013

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling appointments
  • Data inputting
  • Office administration
  • File management
  • Administrative support
  • Schedule management
  • Multi-line telephone operation
  • Clerical support
  • Reception desk management
  • Multitasking and prioritization
  • Positive and professional
  • Customer service
  • Attention to detail
  • Problem-solving
  • Punctual and reliable
  • Payment processing
  • Billing and invoicing

Timeline

Receptionist

Isbell Medical Group Ob/Gyn
01.2019 - Current

Shipping Clerk

Alabama Wholesale Socks
03.2017 - 01.2019

Pharmacy Technician

Rainsville Drugs
03.2013 - 05.2017

General Studies

Northeast Alabama Community College

High School Diploma -

Plainview High School

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Savannah Moore