Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist / Office Assistant
South Lane Mental Health
Springfield, OR
07.2023 - Current
Maintaining office supplies and shipments, managing the supply consumption.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Performed data entry into computer systems to maintain accurate records of customer information.
Provided administrative support such as filing documents, photocopying and scanning materials.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Ramp Agent/Baggage Handler
Lawrence Air Service
Eugene, OR
08.2021 - 08.2022
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Checked flight manifests to ensure accuracy of luggage loaded onto planes.
Communicated effectively with ground crew members to ensure smooth operation of flights.
Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
Patient Access Representative
PeaceHealth
Eugene, OR
03.2022 - 07.2022
Verified insurance coverage for services provided by the facility.
Greeted patients and visitors in a courteous and professional manner.
Responded to patient inquiries regarding billing or financial matters.
Assisted with scheduling outpatient appointments.
Ensured accuracy of all data entered into computer system.
Scanned documents into electronic medical records system.
Created new patient accounts in EMR system as needed.
Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Mobile Expert/ Assistant Manager
T-Mobile
Eugene, OR
08.2021 - 11.2021
Provided customer service and technical support for mobile devices, tablets, and other wireless products.
Resolved customer complaints regarding their mobile device experience in a timely manner.
Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
Tracked sales trends within the industry to stay informed about the newest technologies and products available.
Certified Peer Support Specialist at MHA Mental Health Association of South Ms. RespiteCertified Peer Support Specialist at MHA Mental Health Association of South Ms. Respite
Janitorial Worker at Personnel Source - Assignment at University of Oregon - Housing DepartmentJanitorial Worker at Personnel Source - Assignment at University of Oregon - Housing Department