Savannah Neuman
Akron
Summary
Dynamic professional with a strong work ethic and excellent communication skills. Proven ability to enhance quality standards and maintain equipment efficiency. Recognized for resolving customer inquiries effectively, showcasing problem-solving expertise and attention to detail in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Industrial Painter
Yerman & Young
05.2024 - Current
- Operated spray guns and other tools for efficient application of industrial coatings.
- Prepared surfaces by sanding, cleaning, and priming to ensure optimal paint adhesion.
- Maintained equipment by performing routine inspections and necessary repairs to enhance performance.
- Collaborated with team members to meet production deadlines while maintaining quality standards.
- Monitored inventory levels of paints and supplies, ensuring availability for uninterrupted operations.
- Conducted quality control checks on finished products to ensure compliance with industry specifications.
Customer Service Representative
Circle K
06.2023 - 05.2025
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Trained new staff on customer service protocols, fostering a collaborative team environment.
- Collaborated with management to streamline inventory processes, reducing stock discrepancies.
- Monitored store presentation standards, maintaining cleanliness and organization in high-traffic areas.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Participated in training programs to enhance product knowledge and customer service skills.
Cashier
T.J. Maxx
03.2021 - 08.2023
- Processed customer transactions efficiently using POS systems to ensure accuracy and speed.
- Assisted in maintaining store organization, ensuring product availability and cleanliness on sales floor.
- Trained new cashiers on register operations, customer service standards, and store policies.
- Resolved customer inquiries promptly, enhancing overall shopping experience and satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Gateway Online Academy of Ohio
Independence, OHSkills
- Excellent communication
- Punctual and dependable
- Strong work ethic
- Self-directed and motivated
- Attention to detail
- Time management
- Problem-solving
- Issue resolution
- Computer proficiency
- Conflict resolution
- Complaint handling
- Microsoft Excel
Timeline
Industrial Painter
Yerman & Young
05.2024 - Current
Customer Service Representative
Circle K
06.2023 - 05.2025
Cashier
T.J. Maxx
03.2021 - 08.2023
Gateway Online Academy of Ohio
Similar Profiles
Clifford HillClifford Hill
Master Painter/drywall Finisher at Yerman and Young PaintingMaster Painter/drywall Finisher at Yerman and Young Painting
Amelia ChaconAmelia Chacon
Outbound Call Specialist at Young Automotive Group & Young PowersportsOutbound Call Specialist at Young Automotive Group & Young Powersports
Richard E. CarlsonRichard E. Carlson
Executive Director Research & Analytical Sciences at D. Gary Young Research Institute, Young Living Essential OilsExecutive Director Research & Analytical Sciences at D. Gary Young Research Institute, Young Living Essential Oils
NIKIA D McCALLNIKIA D McCALL
Laborer Operator at Accurate StaffingLaborer Operator at Accurate Staffing
Timothy YukieTimothy Yukie
Electronics Manager at Iron MountainElectronics Manager at Iron Mountain