Savannah Onley
Norman
Summary
Accomplished Outside Sales Representative with solid sales history and in-depth Human Resource experience. Offers up-to-date knowledge of emerging PEO and payroll developments and marketing and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Consultant
Nextep
01.2024 - 05.2024
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
- Developed complete business plans and operational strategies for new and existing business.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Sales Development Representative
Nextep
10.2022 - 01.2024
- Called on key decision-makers using phone, email and social touches to bring on new business.
- Leveraged CRM to maintain activity, contact and account information of customers and prospects.
- Communicated prospect needs and account details to prepare team for scheduled introduction meeting.
- Conducted discovery with prospects to evaluate pain points.
- Researched potential prospects online to produce qualified call lists for sales colleagues.
- Adhered to company initiatives and achieved established goals.
- Set appointments to present solutions to prospective customers.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Evaluated team formally every month based on revenue and sales volume.
- Recruited new prospects at various company and industry events.
Human Resources Assistant/Customer Service Representative
Nextep
06.2022 - 10.2023
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Conducted employment verification and background investigation to facilitate hiring process.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Front Desk Receptionist
Pure Barre
08.2021 - 06.2022
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Scheduled meetings and meeting rooms for staff, corporate partners and customers.
- Scheduled and confirmed appointments.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
Human Resources Assistant
Duncan, Watkins, and Onley PC
03.2020 - 05.2022
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Organized and filed loose-leaf paperwork and documentation.
- Destroyed outdated and protected information in digital and physical formats.
- Scanned and filed forms, reports, correspondence and receipts.
- Reviewed files to check for complete and accurate information.
- Pulled files for staff, management and third-party requests.
Pinkitzel Sales Associate
Pinkitzel
06.2020 - 01.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Worked with fellow sales team members to achieve group targets.
- As a sales associate at Pinkitzel, I worked behind the front desk replenishing treats and cupcakes while serving customers
- As a sales associate I also ran parties of large groups for birthdays and special occasions for all ages.
Pharmacy Technician
Kens Pharmacy
12.2018 - 11.2019
- Assisted pharmacists with the sale and filing process of medical supplies and medications
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- In charge of keeping detailed records of patient history
- Monitored medical inventory and learned to use medical technology and instruments.
Clothing Sales Representative
For Pete's Sake
01.2016 - 07.2017
- Contacted new and existing customers to outline benefits of products.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Created and implemented store displays, promoting sales and growth.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
Bachelor of Arts - Psychology
University of Oklahoma
Norman, OK08.2022
High School Diploma -
Stillwater High School
Stillwater, OK08.2014
Skills
- Attention to Detail
- Scheduling and Calendar Management
- Microsoft Office
- Customer Service-Oriented
- Verbal and Written Communication
- Prioritization and Time Management
- Visitor and Customer Relations
- Conflict Management
- Team Collaboration
- Personnel Records Maintenance
- Recruitment Oversight
- Interpersonal Communication
- New Employee Orientation
- Onboarding and Training
- Explanation of Benefits
- Administrative Skills
- Human Resources Operations
- Staff Training and Motivation
- Supervision & Leadership
- Account Management
- Sales closing
- Phone and Email Etiquette
- Sales Presentations
- Sales management
- Territory Management
- Networking
- B2B Sales
- Client Relationship Development
Accomplishments
- Published Research Article in the Student Biology Literature Review
- Consistently maintained high customer satisfaction ratings.
- Improved delivery of Wellness by Social Media Presence, realizing overall increase in customer satisfaction and cost efficiency.
Certification
- Pharmacy Technician License - 2019
Timeline
Business Consultant
Nextep
01.2024 - 05.2024
Sales Development Representative
Nextep
10.2022 - 01.2024
Human Resources Assistant/Customer Service Representative
Nextep
06.2022 - 10.2023
Front Desk Receptionist
Pure Barre
08.2021 - 06.2022
Pinkitzel Sales Associate
Pinkitzel
06.2020 - 01.2021
Human Resources Assistant
Duncan, Watkins, and Onley PC
03.2020 - 05.2022
Pharmacy Technician
Kens Pharmacy
12.2018 - 11.2019
Clothing Sales Representative
For Pete's Sake
01.2016 - 07.2017
Bachelor of Arts - Psychology
University of Oklahoma
High School Diploma -
Stillwater High School
- Pharmacy Technician License - 2019
Similar Profiles
Branden CoszalterBranden Coszalter
Sales Development Representative at NextepSales Development Representative at Nextep
Emily ScottEmily Scott
Business Consultant - Outside Sales Representative at NextepBusiness Consultant - Outside Sales Representative at Nextep
William SquiresWilliam Squires
Payroll Specialist at Nextep IncPayroll Specialist at Nextep Inc