Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Ortiz

Las Vegas

Summary

Dental professional with hands-on experience using iTero digital scanning technology to improve treatment workflows and patient care. Skilled in educating providers and staff on digital dentistry solutions, optimizing chairside efficiency, and supporting practice growth. Combines clinical expertise with strong communication and relationship-building skills to help dental teams adopt innovative technologies like Invisalign.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Dental Assistant

Desert Inn Smiles
Las Vegas
02.2024 - Current
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Invisalign leader - training all staff on iTero and its tools to fully incorporate them into practice.
  • Reviewing health scans with all patients, including hygiene patients.
  • Reviewing outcome simulators with patients and doctors.
  • Handle all Invisalign cases, monitor patients' tracking, and place attachments.
  • Maintain an inventory of all dental supplies used in day-to-day operations while staying within the monthly budget.
  • 3D print and consume stain AOX arches.
  • Scan AOX patients, and assist with the final design.
  • Mill and design CEREC crowns.

Lead Dental Assistant

Smiles By Dr. Hadley
Las Vegas
05.2022 - 01.2024
  • Verified, updated and entered patient information into system.
  • Answered and managed incoming calls and emails.
  • Managed daily operations of the office, including scheduling staff, assigning tasks, and overseeing inventory.
  • Assisted dentists during procedures and maintained a sterile environment.
  • Training all incoming staff (assistants & hygienist) to be proficient with Itero.
  • Handled all Invisalign records and outgoing cases.
  • Placed Invisalign attachments.

Assistant Manager/Dental Assistant

Children's Dentistry
Henderson
08.2020 - 05.2022
  • Trained new employees in office protocol and policies regarding patient care, billing procedures and appointment scheduling.
  • Managed and coordinated office operations, including insurance claims processing with requested narratives and records, and accounts receivable and payable.
  • Ensured Compliance with HIPPA regulations relating to protecting confidential patient information at all times.
  • Posted insurance payments.
  • Pre-Authorized general anesthesia cases in house.
  • Managed all medical clearances.
  • Managed all end-of-day and end-of-month reports.
  • I reviewed all back office notes and addressed any errors to the back office lead.
  • itero 5D scans on every new patient
  • Ordered supplies needed and kept tabs on inventory levels.

Assistant Manager

Dentistry For Children
Las Vegas
01.2018 - 07.2020
  • Answered questions from patients about their insurance plans or benefits related to treatment provided by the office.
  • Reviewed and presented all treatment plans/consent forms for all in office treatment.
  • Submitted all pre-authorizations for OR with hospitals and surgery centers.
  • Scheduled Anesthesiologist for OR days.
  • Medical billing, AR, collections, claims reports.
  • Assisted with general administrative duties such as filing, scanning documents, entering data into computer and ordering supplies withing monthly budget.
  • Delegated daily tasks to team members to optimize group productivity.
  • Trained and monitored new office employees and took corrective action when necessary.
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.

Treatment Coordinator

Prestige Dental Group
Las Vegas
01.2017 - 12.2017
  • Conducted financial consultations with patient and set up payment plans.
  • Coordinated payment with insurance companies and discussed dental benefits with patients.
  • Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
  • Managed daily schedule efficiently.
  • Assisted with referrals, follow up calls, and reports from specialty offices.

Front Desk Receptionist

Dentistry For You
Tucson
02.2016 - 12.2016
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Explained policies and procedures to patients.
  • Updated patient records and reviewed health history.
  • Assisted in sterilization when needed.

Education

Tucson Magnet High School
Tucson, AZ

Skills

  • Microsoft Word
  • Phone Etiquette
  • Staff Training
  • Team Leadership
  • Budget Management
  • Problem Resolution
  • HIPAA/Infection control
  • Multitasking
  • Invisalign management
  • Dental software proficiency
  • CEREC crown design
  • 3D printing techniques
  • Office management
  • Self-Motivated with Entrepreneurial Mindset
  • Staff Development & Support
  • Understanding of Orthodontic/Dental Workflows

Certification

  • Certified BLS

Timeline

Lead Dental Assistant

Desert Inn Smiles
02.2024 - Current

Lead Dental Assistant

Smiles By Dr. Hadley
05.2022 - 01.2024

Assistant Manager/Dental Assistant

Children's Dentistry
08.2020 - 05.2022

Assistant Manager

Dentistry For Children
01.2018 - 07.2020

Treatment Coordinator

Prestige Dental Group
01.2017 - 12.2017

Front Desk Receptionist

Dentistry For You
02.2016 - 12.2016

Tucson Magnet High School

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