Summary
Overview
Work History
Education
Skills
References
Timeline
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SAVANNAH PADILLA

Los Lunas,NM

Summary

Security Receptionist and 401k Financial Service Associate at Fidelity with 4+ years of experience in customer service and security operations. Demonstrates strong capabilities in managing secure access, resolving complex customer concerns, and maintaining meticulous financial and patient records. Adept at leveraging excellent communication skills and a detail-oriented approach to enhance workplace efficiency and client satisfaction.

Overview

5
5
years of professional experience

Work History

Logistics Coordinator

MPNexlevel
08.2024 - Current
  • Payroll for all employees
  • Excel Spreadsheet ordering labels
  • Manage Work
  • Managing Paperwork For safety Protocols
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

401k financial service associate

Fidelity investments
11.2023 - 08.2024
  • Delivered exceptional customer service for 401k participants
  • Successfully resolved complex participant concerns
  • Managed and serviced multiple 401k accounts
  • Collaborated effectively with team members to enhance skills
  • Contributed to the team's overall customer satisfaction
  • Eager to master new skills and contribute positively to team goals

Security Receptionist

Fidelity
04.2023 - 11.2023
  • Facilitated seamless communication with Fidelity staff
  • Efficiently issued replacement badges
  • Managed access control, ensuring secure entry and exit
  • Resolved queries of Fidelity employees
  • Assisted security team with diverse needs

Pharmacy Technician

Walgreens
04.2021 - 04.2023
  • Organized and maintained patient documents in a detail-oriented manner
  • Filled prescriptions accurately, demonstrating comprehensive knowledge of pharmacy calculations and formulas
  • Processed photo and curbside orders efficiently
  • Optimized stock management using advanced organizational skills
  • Handled financial transactions with precision, ensuring accuracy in deposits

Shift Lead

Burritos Alistante
04.2020 - 05.2021
  • Open and close store
  • Count safe and balanced drawers
  • Prepared all food orders
  • Managed Employee schedules
  • Clean entire restaurant
  • Clean dishes
  • Ran drive thru
  • Dealt with all customer concerns

Education

High School Diploma -

Los Lunas High School
Los Lunas, NM
05.2022

Skills

  • Microsoft Excel
  • Microsoft Windows
  • 10-key by touch
  • Great verbal communication skills
  • Great written communication skills
  • Can do attitude
  • Work cooperatively
  • Extensive customer interaction
  • Excellent working relationship
  • Team oriented
  • Prioritize workflow
  • Manage heavy workflow
  • General office support
  • Business principals
  • Customer oriented
  • Great attention to detail
  • HPPA
  • Workflow Optimization

References

  • Stephanie Aldrete, Walgreens Manager, (505) 507-1148
  • Dorian Sanchez, Walgreens Store Manager, (505) 545-0808
  • Rosadio, Burritos Alistante Store Manager, (505) 417-1686
  • Julie Burns, Security Director, (617) 549-4501
  • Alexandra Szarek, Fidelity Investments, Alexandra.Szarek@fmr.com, 4803923199

Timeline

Logistics Coordinator

MPNexlevel
08.2024 - Current

401k financial service associate

Fidelity investments
11.2023 - 08.2024

Security Receptionist

Fidelity
04.2023 - 11.2023

Pharmacy Technician

Walgreens
04.2021 - 04.2023

Shift Lead

Burritos Alistante
04.2020 - 05.2021

High School Diploma -

Los Lunas High School

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SAVANNAH PADILLA