Savannah Pallozzi

Assistant Office Manager

KMR Trailer Sales

11.2018 - Current

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Maintained a clean, safe, and organized work environment to enhance the customer experience.
Completed regular inventory counts to verify stock levels.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Coordinated with vendors to ensure timely delivery of trailers and parts.
Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Opened and closed location.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Supported the Office Manager with various tasks such as preparing reports.
Transferred and directed phone calls, guests, and mail to correct staff members.
Provided exceptional customer service by responding promptly to inquiries from clients both in-person and via phone or email correspondence.
Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
Maintained inventory of office supplies, restocking materials when needed to minimize downtime due to shortages.
Offered technical support and troubleshot issues to enhance office productivity.
Provided backup to assist with various tasks whenever employee was absent or at lunch.
Collaborated with staff to create appealing promotions, resulting in higher customer engagement rates.
Developed advertising strategies for improved product visibility and increased sales.
Managed companies websites by posting trailers with detailed photos and descriptive specifications.
Traveled to dealer meetings to discuss improvements within the business and trailer models.