Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Rasing Canes
07.2024 - 05.2025
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Serving Staff Member
Toots
02.2023 - 02.2025
Managed multiple tasks simultaneously while remaining calm under pressure, delivering an enjoyable dining experience for guests even during peak hours
Received consistent positive feedback from guests for exceptional service, contributing to repeat business.
Facilitated smooth communication between front-of-house and back-of-house teams during busy shifts for optimal teamwork and productivity.
Handled guest complaints professionally and promptly, ensuring a satisfactory resolution for all parties involved.
Completed accurate cash handling and end-of-shift reconciliation procedures, minimizing discrepancies in financial records.
Collaborated with kitchen staff to ensure timely delivery of food orders, maintaining high-quality dining experiences.
Demonstrated flexibility in work schedule by being available for various shifts as needed, including weekends and holidays.
Nursing Assistant
Adams Place Assisted Living
04.2021 - 07.2023
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Documented care actions by completing records and logs in medical software system.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.