Savannah Polk
Hawthorn Woods,IL
Summary
Dynamic professional with extensive experience in customer service at Panera Bread, excelling in cash handling and effective communication. Proven ability to resolve customer issues and enhance satisfaction through teamwork and problem-solving. Recognized for maintaining organized environments and delivering tailored support, fostering positive shopping experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Panera Bread
Lake Zurich, IL
08.2024 - 06.2025
- Processed customer transactions efficiently at busy retail location, ensuring accuracy.
- Maintained organized checkout area to enhance overall customer experience.
- Handled cash, credit, and debit transactions using point-of-sale system with reliability.
- Assisted customers with inquiries and provided timely product information.
- Collaborated with team members to facilitate smooth operations during peak hours.
- Resolved customer complaints professionally to achieve satisfactory service outcomes.
- Greeted customers and addressed questions regarding products and services effectively.
- Stocked shelves with merchandise as required to maintain inventory flow.
Swim Instructor
Bear Paddle Swim School
Lake Zurich, IL
08.2023 - 06.2024
- Instructed swim lessons for diverse age groups and skill levels.
- Ensured the safety of all participants during swim sessions and activities.
- Demonstrated proper techniques for freestyle, backstroke, breaststroke, and butterfly.
- Communicated progress and feedback to students and parents on a regular basis.
- Collaborated with team members to enhance instructional techniques.
- Encouraged swimmers to build confidence through enjoyable drills and positive reinforcement.
- Organized lesson plans tailored to individual student needs.
- Managed challenging behaviors with effective strategies during lessons.
Sales Associate
Goodwill
Lake Zurich, IL
04.2023 - 08.2023
- Processed customer transactions accurately and efficiently in high-volume retail environment.
- Maintained organized checkout area to promote positive customer experiences.
- Ensured cleanliness of store and optimal presentation of merchandise displays.
- Collaborated with team members for effective inventory management and timely restocking.
- Resolved customer inquiries and issues to improve overall shopping satisfaction.
- Assisted customers with product location, inquiries, and recommendations.
- Greeted customers, providing outstanding service at every interaction.
- Managed returns, exchanges, and refunds according to company policies.
Sales Associate
ShuzyQ
Anchorage, AK
07.2022 - 11.2022
- Delivered exceptional customer service by assisting with product selection and inquiries.
- Maintained organized merchandise displays to enhance visual appeal and accessibility.
- Processed transactions accurately through point-of-sale system while managing cash responsibly.
- Collaborated with team members to optimize inventory management and restocking processes.
- Handled customer complaints professionally, ensuring satisfactory resolutions.
- Greeted customers warmly, fostering a welcoming shopping environment.
- Provided detailed product information and advice to support informed purchasing decisions.
- Ensured store cleanliness to promote a positive shopping experience.
Education
High School Diploma -
Lake Zurich High School
Lake Zurich05-2025
Some College (No Degree) - Business
College of Lake County
Grayslake, ILSkills
- Customer service and support
- Team collaboration
- Time management
- Cash handling
- Lesson planning
- Effective communication
- Problem solving
Timeline
Cashier
Panera Bread
08.2024 - 06.2025
Swim Instructor
Bear Paddle Swim School
08.2023 - 06.2024
Sales Associate
Goodwill
04.2023 - 08.2023
Sales Associate
ShuzyQ
07.2022 - 11.2022
High School Diploma -
Lake Zurich High School
Some College (No Degree) - Business
College of Lake County
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