Savannah Ragen
Cookeville,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Plato's Closet
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Buisness Major - Buissnes
Tennessee Technological University
Cookeville, TN05.2027
Skills
- Operations Management
- Employee Performance Evaluations
- Product and Service Knowledge
- Recruiting and Interviewing
- Employee Scheduling
- Staff Supervision
- Customer Relationship Management (CRM)
- Staff Management
- Orientation and Training
- Team Motivation
- Employee Performance Evaluation
- Sales Strategies
- Money Handling
- Retail Operations
- Promotional Planning
Timeline
Assistant Manager
Plato's Closet
07.2021 - Current
Buisness Major - Buissnes
Tennessee Technological University