Sales Associate
7 MonthsGoodwill | 11.2025 - Current
- Delivered exceptional customer service to enhance shopping experiences and drive sales.
- Managed inventory by organizing merchandise displays and ensuring stock availability.
- Trained new staff on operational procedures, promoting a cohesive team environment.
- Assisted with cash register operations, accurately processing transactions and returns.
- Resolved customer inquiries and issues promptly to maintain satisfaction and loyalty.
- Developed relationships with customers, fostering repeat business through personalized service.
- Ran sales floor while managers on site were away.
Care Associate
7 MonthsRegency Grand West Covina Retirement | 01.2025 - 08.2025
- Provided compassionate assistance to residents with daily living activities and personal care.
- Collaborated with healthcare team to monitor resident health and report changes effectively.
- Implemented safety protocols, ensuring a secure environment for all residents and staff.
- Assisted in planning and facilitating engaging recreational activities for resident participation.
- Maintained accurate documentation of resident care and progress in compliance with regulatory standards.
- Evaluated resident needs regularly, adapting care plans to enhance individual support strategies.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Lead/Lead Key Holder
5 MonthsThe Cookie Plug | 02.2023 - 07.2023
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service excellence and product knowledge.
- Managed inventory levels, conducting regular audits to minimize discrepancies.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
- Monitored cash handling procedures, ensuring accuracy and compliance with financial protocols.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
Sales Representative
4 MonthsVector Company Working with Cutco Corporation | 07.2022 - 11.2022
- Developed strong relationships with clients to enhance customer satisfaction and loyalty.
- Conducted product demonstrations to effectively showcase features and benefits of Cutco products.
- Provided tailored solutions based on client needs, resulting in increased sales conversions.
- Maintained comprehensive knowledge of product offerings, ensuring accurate information delivery to clients.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Seasonal Sales Associate
4 MonthsSee’s Candy | 09.2021 - 01.2022
- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and reducing stock discrepancies.
- Implemented promotional displays, driving increased sales during peak seasons.
- Collaborated with management to streamline checkout processes, improving efficiency and reducing wait times.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Event Coordinator
2 YearsAG Events | 05.2016 - 05.2018
- Coordinated logistics for events, ensuring seamless execution and adherence to timelines.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
- Developed event layouts and schedules, enhancing attendee experience and operational flow.
- Oversaw budget management, tracking expenses to ensure fiscal responsibility across multiple projects.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Prepared and assembled food items efficiently, contributing to timely order fulfillment during peak hours.
Caregiver
5 MonthsSplendor Senior Living | 01.2017 - 06.2017
- Assisted with personal care activities, ensuring dignity and comfort for all clients.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Sound and Lights Technician
2 Years 4 MonthsCornerstone Church | 01.2014 - 05.2016
- Operated sound equipment for live events, ensuring optimal audio quality and performance reliability.
- Troubleshot audio issues promptly during performances, minimizing disruptions and maintaining show continuity.
- Mentored junior sound technicians on best practices for equipment handling and live sound mixing techniques.
- Analyzed audience feedback to refine sound setups, enhancing listener experience across various venues.
- Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
- Kept inventory of all audio equipment, ensuring timely repairs and replacements when necessary.