Front Counter
Barro's Pizza
07.2024 - Current
- Trained new employees on front counter procedures, contributing to consistent service quality across the team.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Resolved customer complaints diplomatically, maintaining positive relationships and fostering brand loyalty.
- Maintained strict adherence to food safety guidelines, guaranteeing a safe environment for customers and staff alike.
- Maintained a clean and organized workspace, enhancing overall store appearance and functionality.
- Assisted customers with product selection, resulting in higher satisfaction and return visits.
- Ensured timely completion of inventory tasks, supporting accurate stock levels for optimal store performance.
- Handled cash transactions accurately, reducing discrepancies and maintaining proper cash control.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.