Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Roark

Summary

Developed analytical and problem-solving skills in fast-paced, detail-oriented environment. Specialized in system optimization and data management. Seeking to transition into new field by leveraging transferable skills to deliver impactful results in diverse settings.

Overview

5
5
years of professional experience

Work History

Configuration Analyst

SAIC
11.2024 - Current
  • Manage the technical data package process for the Deployable Communications Package (DCP) system, validating all direct redline changes, managing all request for information between engineers and the CAD team, and providing weekly updates and assessments to internal management team and government client
  • Coordinated meetings between government and SAIC employees. Responsible for scheduling, managing invites for in-person and virtual attendees, processing security requirements, providing meeting agenda, post meeting notes, and issuing follow on taskings.
  • Develop, maintain, and update integrated master schedule; aligning procurement, production and installation requirements to achieve program milestones for nine projects under the TACP program.

Assistant Manager of Operations

JP Endeavors LLC.
03.2023 - 11.2023
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Coordinated with the manager, and owner in different operational issues and promotional activities.
  • Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Optimized inventory management by closely monitoring stock levels and placing timely orders.
  • Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
  • Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
  • Ensured compliance with industry regulations by staying updated on relevant laws and policies.
  • Streamlined operations by implementing efficient workflow processes and procedures.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Primary Manufacturing Operator

Catalent Pharma Solutions
12.2021 - 12.2022
  • Perform a variety of operations tasks in accordance with Good Manufacturing Practices (GMP)
  • Accurately following all documents (batch records, standard operation procedures (SOPs), protocols, etc)
  • Safely operate production equipment
  • Operate in a clean room environment with required personal protective equipment (PPE), aseptic behaviors and proper flow procedures
  • Worked effectively with all team members to achieve company goals and adhere to company compliance, safety and attendance requirements

Support Manager

Orscheln Farm & Home
02.2021 - 12.2021
  • Ensured that daily sales goals and company driven objectives were met
  • Training new hires
  • Managing inventory
  • Dealing with work conflicts
  • Optimized staffing schedules to ensure coverage during peak times, maintaining high service levels.
  • Collaborated with sales and marketing teams to align support services with promotional activities.
  • Fostered positive team culture, encouraging open communication and collaboration among team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Front Desk Agent

Main Stay Suites And Sleep Inn
05.2020 - 03.2021
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Coordinated with housekeeping and maintenance to ensure rooms met hotel standards.
  • Maintained high levels of guest privacy by securely managing personal information.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

Bachelor of Science - Operations Management

Oakland City University
Oakland City, IN
05.2021

Skills

  • Excellent communication
  • Teamwork and collaboration
  • Multitasking Abilities
  • Relationship building
  • Continuous improvement
  • Data analysis
  • Project documentation

Timeline

Configuration Analyst

SAIC
11.2024 - Current

Assistant Manager of Operations

JP Endeavors LLC.
03.2023 - 11.2023

Primary Manufacturing Operator

Catalent Pharma Solutions
12.2021 - 12.2022

Support Manager

Orscheln Farm & Home
02.2021 - 12.2021

Front Desk Agent

Main Stay Suites And Sleep Inn
05.2020 - 03.2021

Bachelor of Science - Operations Management

Oakland City University

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Savannah Roark