Hi, I’m
Savannah Roberts
Jacksonville,FL
Summary
Proven Office Worker at A1 Septic Service Inc, adept in document management and customer service, enhanced operational efficiency through meticulous attention to detail and a positive attitude. Skilled in QuickBooks and complex problem-solving, I significantly contributed to data-driven decisions and improved document organization, ensuring high levels of customer satisfaction.
Overview
10
years of professional experience
1
Certification
Work History
A1 Septic Service Inc
Office Worker
2022.01 - Current (2 years & 8 months)
Job overview
- Completed clerical tasks such as filing, copying, and distributing documents.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Maintained digital and physical files for projects, business records and customer accounts.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Executed record filing system to improve document organization and management.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Developed spreadsheets for tracking important metrics, enabling accurate reporting and data analysis.
- Ensured confidentiality of sensitive information by adhering to strict document management protocols.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Demonstrated proficiency in using Microsoft Office Suite applications to create documents, spreadsheets, presentations – ultimately enhancing the quality of work output.
- Contributed to a positive work environment through proactive assistance and collaboration with colleagues across departments.
- Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
- Maintained inventory levels for office supplies, reducing downtime due to shortages or delays in ordering materials.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited documents to keep company materials free of grammar errors.
- Helped with care of our office cats and other pets in the office and my boss’s horses special needs on a regular basis.
- Often helped with personal errands for my boss.
Afiliated veterinary emergency center , Jacksonville , FL
Veterinary Assistant
2017.01 - 2018.01 (1 year)
Job overview
- Administered medications to animals in treatment and documented changes in condition.
- Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Maintained clean and safe animal living areas.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Restrained animals for examination and treatment.
- Kept detailed records of animal treatments and medications.
- Monitored vital signs and provided nursing care for animals.
Capital Veterinary Specialists, Jacksonville , FL
Veterinary Assistant
2015.08 - 2016.08 (1 year)
Job overview
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Groomed and bathed animals to maintain hygiene and appearance.
- Improved animal recovery rates with meticulous monitoring of vital signs and administering medications as prescribed.
Tractor Supply Company, Jacksonville, FL
Team Member
2014.05 - 2015.05 (1 year)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
West Nassau High School , Callahan, FL
High School Diploma from High School Diploma
05.2013
Skills
- Basic accounting
- Meeting Coordination
- Report Preparation
- Document Management
- Research and analysis
- Customer Service
- Positive Attitude
- Organizing and Categorizing
- Scheduling appointments
- Office Management
- Data Entry
- Strong Problem Solver
- Invoice Processing
- Complex Problem-Solving
- Meticulous attention to detail
- Professional and mature
- Valid Driver's License
- Social media knowledge
- Inventory Management
- Supply Restocking
- Quickbooks
- Technical Support
- QuickBooks expert
Accomplishments
- I have successfully bought and owned my own home now for over a year. It is a 7 1/2 acre farm.
- I have a herd of cattle I raise for organic beef and I raise my own eggs from my chickens.
Certification
- I am certified through American breeders supply for artificial insemination in beef and dairy cattle.
Timeline
Office Worker
A1 Septic Service Inc
2022.01 - Current (2 years & 8 months)
Veterinary Assistant
Afiliated veterinary emergency center
2017.01 - 2018.01 (1 year)
Veterinary Assistant
Capital Veterinary Specialists
2015.08 - 2016.08 (1 year)
Team Member
Tractor Supply Company
2014.05 - 2015.05 (1 year)
West Nassau High School
High School Diploma from High School Diploma
- I am certified through American breeders supply for artificial insemination in beef and dairy cattle.
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