Savannah Roberts
Semmes
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
6
6
years of professional experience
Work History
Receptionist
Premier Medical Group
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Cosmetologist
Sports Clips
03.2023 - Current
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Cosmetologist
Cara And Company
03.2021 - 03.2023
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Secretary
Metro Bonding
08.2018 - 03.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
Cosmetology
Charles Academy of Beauty Culture
Mobile, Al07.2021
High School Diploma - undefined
Mary G Montgomery High School
Semms, Al05.2017
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Office administration
- Customer service
- Keyboarding skills
- Social skills
- Friendly communication
- Case analysis
- Court filing
- Document review
Timeline
Receptionist
Premier Medical Group
08.2024 - Current
Cosmetologist
Sports Clips
03.2023 - Current
Cosmetologist
Cara And Company
03.2021 - 03.2023
Secretary
Metro Bonding
08.2018 - 03.2021
High School Diploma - undefined
Mary G Montgomery High School
Cosmetology
Charles Academy of Beauty Culture
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