Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
7
7
years of professional experience
Work History
Court Clerk
Strickland Youth Center
02.2025 - Current
Maintained organized filing systems for easy retrieval of case files and supporting documentation.
Provided assistance to attorneys and court personnel in courtroom
Maintained court dockets and updated disposition of cases after court hearings and trials.
Increased court efficiency by processing legal documents and maintaining accurate case records.
Managed confidential information securely, upholding the integrity of the court system.
Answered telephone calls, took messages and transferred calls to appropriate colleagues.
Prepared court documents for filing in alignment with established protocols to support compliance.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Reviewed court documents to process subpoenas, motions and pleadings.
Cosmetologist
Sports Clips
03.2023 - 01.2025
Processed payments, entering sales in register for prompt customer service.
Demonstrated high level of customer service to increase retention and satisfaction.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Cosmetologist
Cara And Company
03.2021 - 03.2023
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Secretary
Metro Bonding
08.2018 - 03.2021
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Maintained electronic filing systems and categorized documents.
Entered data into system and updated customer contacts with information to keep records current.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Managed executive calendars, scheduling appointments and meetings to optimize time management.