Savannah Rose B.

• Makes sure the Chef is set up for success the next day.
• Cleans kitchen, pie lounge, common areas.
• Sets dining table for breakfast.
• Restocks fridge and pantry and creates grocery list with items out.
• Checks guests into their rooms and gives tours of grounds.
• Processes payments.
• Fills bird feeders.
• Sweeps/mops walkways outside and inside the inn.
• Cleans rooms the way head housekeeper instructed.
• Cleans all laundry for Inn.
• Cuts fresh pie and sells to customers.
• Cooks continental breakfast for those who request them.
• Locks up at night.
• Assists with wedding ceremonies and receptions.
• Decorates for weddings.
• Bridal assistant when requested.

• Cashier
• Stocked shelves with donations and consigned items.
• Data Entry: inputed items into system that people wished to consign. Printed item tags, label/tag items.
• Write thrift community boards when needed.
• Customer Service Desk: assisted consigners and guests with questions regarding their accounts, re-pricing items, called to make consignment appointments, printed out needed documents for consigners, processes returns.
• Performed other duties as assigned by management.

• Provided guests with information about park programs, facilities, services, and concerns.
• Built relationships with members and guests and created a welcoming and warm environment that promoted future visits.
• Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
• Provided assistance to visitors regarding camping permits, reservations, entrance fees.
• Prepared for cave tours and ensured safety and security measures were in place.
• Lead interpreted guided tours.
• Used 2-way radios to communicate when needed.
• Performed cashier duties.
• Managed visitor traffic flow within designated areas of the park.
• Inspected trails for hazards or maintenance issues and performed necessary repairs.
• Went through proper tram safety training. Drove tram up and down the hill with guests in tow.
• Responded to emergency situations involving visitors or wildlife on-site.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our mission and services.

• Cashiered for the gift shop and the Bat Cave Café at Kartchner Caverns State Park.
• Restocked products for the gift shop and food at café.
• Cooked food to order while using proper handling.
• Kept everything clean and tidy and ensured money and products were accounted for.
• Labeled food/items and kept paperwork in order.
• Greeted customers and answered any questions they had about the store's products and services.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Responsible for the reception area.
• Included the greeting of all guests, answering phone calls, assisted guests with questions regarding spa services and products.
• Booked all appointments, checked the guest into the computer system and charged for services performed.
• Responded to inquiries from internal staff members regarding office operations.
• Compiled data from various sources into organized reports for management review.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Provided excellent customer service at all times while interacting with both internal and external customers.

• Communicated with homeowners to provide excellent service along with demonstrated honest and trustworthy work ethic in client homes.
• Responsible for fulfilling client requests while maintaining excellent company reputation.
• Consistently exceeded client expectations in order to guarantee future services, perform heavy cleaning duties such as cleaning floors, glass, washing and scrubbing walls, vacuum carpets, and sweep floors, gathering and removing rubbish throughout the office, clean, or supply restrooms toiletries & appliances.
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
• Apply safety measures when mixing water and detergents in containers to prepare cleaning solutions.
• Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

Remote contract position.

• Provided customer service to people calling in with general questions regarding the Covid-19 Vaccine and scheduling to get the vaccine.
• Followed a script that was provided to assist with answering the calls.
• Kept up to date with new policies about Covid-19 and system updates.
• Provided technical support to customers via phone and email.
• Collaborated with internal teams to resolve escalated customer queries quickly.
• Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.

• Cashier
• Maintained visually appealing and effective displays for the entire store.
• Educated customers on product and service offerings.
• Ordered merchandise to guarantee size availability and give customer satisfaction.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
• Consulted with client on design/layout of picture to frame.
• Created custom frames and mounted artwork by hand for customers.
• Used all hand tools and computer tools available to create frame products.
• Processed shipments and maintained organized stock shelves.
• Marked clearance products with updated price tags.
• Filled out and filed paperwork.
• Trained new cashiers and framers.
• Understood full line of framing products and corresponding prices.
• Used artistic ability to make recommendations to client regarding glass, matting and frame options.
• Ability to communicate professionally in person and by phone.
• Promoted sales by assisting customers and offering suggestions.
• Utilized product knowledge to promote sales.
• Stayed informed of store policies, procedures and promotions.
• Provided excellent customer service.

• Assisted the carpet technician in cleaning clients' carpets and furniture.
• Cleaned different types of surfaces and furniture with professional skills, sold additional services to customers in a professional and polite manor.
• Helped with general duties including small equipment repairs and keeping a clean organized work environment.
• Supply high quality maintenance-related services to customers.
• Effectively and safely shift furniture and perform house and business cleaning duties.
• Provide receipt and payment services to customers.
• Use and maintain cleaning tools, equipment and supplies.
• Greet and explain products and services to customers upon arrival at their homes.

• Packaged each customer's purchases so that they can be transported safely and easily between the store and the customer's home.
• Ensured that bags, and boxes where thoughtfully chosen for the size, shape, and weight of the purchases.
• Displayed price check, took "return" products back to proper shelf locations.
• Maintained the front end and parking lot, assisted customers to their cars and collected shopping carts from the parking lot.
• Resolved customer complaints, provided information, and answered customer's questions.
• Developed the knowledge of current product location.
• Demonstrated an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.