SAVANNAH ROUKEY
Sacramento,CA
Summary
To obtain a position where I can provide superior customer service to promote patient and member satisfaction as a Lab Assistant.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomy Externship
Kaiser Permanente Elk Grove Promenade
09.2022 - 10.2022
- Collected blood specimens from patients finger, heel or vein
- Followed asepsis guidelines while using appropriate techniques and equipment
- Accessioned and received samples for testing
- Completed registration and/or test order entry
- Distributed and stocked supplies as needed.
Beverage Server
Thunder Valley Casino
10.2022 - Current
- Greets guests with a warm welcome
- Makes and serves drinks to customers that are of legal drinking age
- Handles inventory and cash in addition to cleaning and managing bar operations
- Comply with business policy and procedure including management direction.
Beverage Server
Hard Rock Hotel and Casino
12.2021 - 07.2022
- Made and served drinks to customers
- Handled inventory and cash in addition to cleaning and managing bar operations
- Resolved customer concerns or complaints in a timely, professional, and courteous manner.
Shift Lead
Mr. Pickles Sandwich Shop
10.2018 - 03.2020
- Provided excellent customer service
- Supported team members as well as maintaining retail and customer areas
- Handled cash and trained new employees.
Education
Associates in Pre-Health Occupations -
Sacramento City College
05.2026
Externship -
Kaiser Permanente Elk Grove Promenade Medical Center
09.2022
Phlebotomy Technician Program -
Rio Cazadero
Sacramento, CA01.2022
High School Diploma - undefined
Sheldon High School
Sacramento, CA01.2017
Skills
- Professional attitude
- Attention to detail
- Passion for healthcare
- Excellent patient care
- Usage and maintaining lab equipment
- Venipuncture/Capillary
- Nervousness handling
- Collecting, labeling and processing patient specimen for testing
- Enter patient data into computer
- Follow infection control procedures
- Preparing blood samples for testing, disposal, and shipping
- Handling patient communication and troubleshooting procedures
- Recording results
- Manage accurate and timely collection and processing of specimen
- Perform document maintenance and troubleshooting procedures
Certification
Certified Licensed Phlebotomist 1, License #02412572, Expires 06/2026
References
- Monica Huff, Beverage Supervisor, Hard Rock Casino, (209) 346-6425
- Julie Zarate, Externship Instructor, Kaiser Permanente Lead, (916) 544-6101
- Sandra Moncayo, Externship Preceptor, Kaiser Permanente Lab Asst. II, (916) 798-1306
Timeline
Beverage Server
Thunder Valley Casino
10.2022 - Current
Phlebotomy Externship
Kaiser Permanente Elk Grove Promenade
09.2022 - 10.2022
Beverage Server
Hard Rock Hotel and Casino
12.2021 - 07.2022
Shift Lead
Mr. Pickles Sandwich Shop
10.2018 - 03.2020
Associates in Pre-Health Occupations -
Sacramento City College
Externship -
Kaiser Permanente Elk Grove Promenade Medical Center
Phlebotomy Technician Program -
Rio Cazadero
High School Diploma - undefined
Sheldon High School