Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Savannah Ruby

Hampstead,Maryland

Summary

Accredited skincare consultant, make up artist, and counter manager who has worked in both individual fast-paced, and team sales oriented environment. I have a passion for helping people to not only look their best, but to feel like their best self. I love working with people, and achieving goals made by myself, as well as the company i am representing. I present myself in the best manner possible, while always leaving room to learn more.

Overview

15
15
years of professional experience

Work History

Luxury Beauty Advisor

Ulta
03.2023 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Generating sales by driving events which involves live demos, product knowledge while promoting a team environment
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.

Prestige Beauty Advisor

Ulta
11.2021 - 02.2023
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Assisted boutiques by partnering with brand leaders and AE's to better understand goals and eventing purpouses
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.

Beauty Consultant

Sephora Inside JCPenney
12.2018 - 01.2020
  • Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Conducted consultations to understand client's desired look.
  • Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
  • Assisted customers in finding suitable products within budgets without compromising quality or personal preferences, using the "who, what, when, how" method.

Clinique Cosmetic Counter Manager

Boscov's
04.2015 - 02.2018
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Maintained relationships with long-term clients while handling up to 5-10 walk-in appointments daily.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Oversaw Beauty Advisor sales, as well as personal and counter sales each day by maintaining a "Sales Clock" with an hourly goal of 10% of daily sales quota
  • Maintaining counter sales and goals by keeping a monthly and weekly planner to track and create promotions to increase sales
  • Creating pop-up brand events and attractions to increase revenue and counter sales

Sales Associate

Boscovs
11.2014 - 02.2016
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Worked cash register in a quick and orderly fashion to ensure efficiency and customer satisfaction
  • Recommended merchandise to customers based on needs and preferences.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Clinique Beauty Advisor

Boscovs
02.2014 - 04.2015
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Maintained client relationships with the "2-2-2" method after appointments by making calls every 2 days, 2 weeks, and 2 months to ensure product and service satisfaction.
  • Cleaned workstation, tools and equipment by disposing of all trash, discarded or outdated products and sanitizing all products, brushes, and surfaces of counter and tester units.
  • Followed weekly and daily goals given by Counter Manager to attract customers and ensure meeting counter sales goal

Freelance Makeup Artist

Self Employed
01.2010 - 01.2014
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Taught makeup application to 4-5 students per month.
  • Ordered makeup materials and equipment from suppliers when inventory was running low.
  • Showed up in a quick and orderly fashion upon request of client
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Come prepared with all necessary sanitary cosmetic and skin care related products
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.

Social Media Manager

Now Televized
01.2010 - 09.2012
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
  • Aligned all visual design and brand messaging elements to ensure consistency across digital advertising and marketing platforms.
  • Monitored client accounts for questions and feedback to provide exceptional experience for customers.
  • Utilized platforms such as Instagram and Etsy on regular basis.
  • Developed and implemented strategic, social media marketing plan.
  • Engaged regularly with followers on all available platforms.

Education

High School Diploma -

North Carroll High School
8 2011

Skills

  • Makeup and skincare
  • Online marketing and advertising
  • Brand awareness
  • Goal setting
  • Product knowledge
  • Customer buying trends
  • Social skills
  • Beauty tool sanitization
  • Cash register operation
  • Customer assistance
  • Time management

Accomplishments

  • Clinique certified make-up artist
  • Clinique certified accredited skincare specialist

Timeline

Luxury Beauty Advisor

Ulta
03.2023 - Current

Prestige Beauty Advisor

Ulta
11.2021 - 02.2023

Beauty Consultant

Sephora Inside JCPenney
12.2018 - 01.2020

Clinique Cosmetic Counter Manager

Boscov's
04.2015 - 02.2018

Sales Associate

Boscovs
11.2014 - 02.2016

Clinique Beauty Advisor

Boscovs
02.2014 - 04.2015

Freelance Makeup Artist

Self Employed
01.2010 - 01.2014

Social Media Manager

Now Televized
01.2010 - 09.2012

High School Diploma -

North Carroll High School

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Savannah Ruby