Dedicated bartender and server known for exceptional customer service and effective communication. Skilled in managing bar operations, training staff, and maintaining a clean, organized work environment.
Overview
3
3
years of professional experience
Work History
Bartender
Texas Roadhouse
Katy
09.2023 - Current
Prepared and served a variety of cocktails and beverages to customers.
Maintained cleanliness and organization of the bar area throughout shifts.
Assisted in inventory management and ordering of bar supplies regularly.
Provided friendly customer service while handling drink orders efficiently.
Educated guests on drink menus and made recommendations based on preferences.
Trained new bartenders on standard operating procedures and service techniques.
Developed good working relationships with fellow employees through effective communication.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Server
Texas Roadhouse
Katy
05.2023 - Current
Delivered excellent customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining area throughout shifts.
Engaged with customers to enhance their dining experience and satisfaction.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Assisted in training new servers.
Followed health safety guidelines when preparing and serving food products.
Shift Lead
MKT Pizza
Katy
05.2022 - 01.2024
Managed staff schedules and delegated tasks to optimize workflow efficiency.
Coached and trained employees and managed daily work assignments to enhance operations.
Managed store operations during the absence of the Store Manager or Assistant Manager.
Provided guidance and support to other team members as needed.
Responded to customer inquiries and complaints in a professional manner.
Reinforced rules to promote superior employee performance.
Education
Currently Working On My Medical Assistant Certification - Health Care
The College of Health Care Professions
TX
03-2025
High School Diploma -
James E Taylor Highschool
Katy, TX
05-2023
Skills
Effective communication skills
Customer service excellence
Team collaboration
Inventory control
Staff training and development
Time management strategies
Memory retention techniques
Patient Care
Custom
Aspiring Medical Assistant with a strong interest in the healthcare profession. Currently pursuing formal training and committed to providing compassionate, patient-centered care while supporting clinical and administrative functions in medical settings.
Timeline
Bartender
Texas Roadhouse
09.2023 - Current
Server
Texas Roadhouse
05.2023 - Current
Shift Lead
MKT Pizza
05.2022 - 01.2024
Currently Working On My Medical Assistant Certification - Health Care