Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Sevey

Roanoke

Summary

Dynamic Front Office Medical Assistant with a proven track record at Doctors Urgent Care, excelling in patient scheduling and insurance verification. Recognized for exceptional communication skills and attention to detail, I effectively trained new staff and streamlined patient check-in processes, enhancing overall operational efficiency in a fast-paced healthcare environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Office Medical Assistant

Doctors Urgent Care
Northlake
02.2025 - Current
  • Assisted in training new front office staff members.
  • Prepared patient charts with demographic data prior to each visit.
  • Collected co-payments from patients at time of service.
  • Organized patient charts according to established protocols.
  • Greeted and checked in patients, collected necessary paperwork, and updated patient information.
  • Verified insurance coverage for services rendered.
  • Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
  • Maintained cleanliness of examination rooms between visits.
  • Collected co-pays and payments from patients.
  • Scanned documents into electronic health record system.
  • Communicated effectively with other healthcare professionals regarding patient care needs.
  • Followed up with patients regarding lab results or any other issues that may arise.
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.

Patient Coordinator

Orthopedic Associates Of Flower Mound And Lewisville
Flower Mound
12.2024 - 02.2025
  • Ensured all paperwork related to patient care was completed accurately and timely.
  • Prepared patient charts prior to visits as well as updated records after each visit.
  • Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
  • Provided support to clinical staff by answering questions regarding patient scheduling matters.
  • Coordinated with other departments within the organization to facilitate smooth workflow between departments during peak hours of operation.
  • Responded promptly and professionally to customer service inquiries through phone calls or emails.

Executive Assistant

Fire Water Sprinkler Protection
Roanoke
04.2020 - 05.2024
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Greeted visitors warmly upon arrival at the office premises.
  • Developed effective filing systems for easy retrieval of information when needed.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Performed data entry tasks into various software programs including MS Excel spreadsheets.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Managed daily invoices, reports and proposals.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Coordinated multiple schedules using online calendaring system.

Education

High School Diploma -

Northwest High School
Justin, TX
05-2020

Skills

  • Patient scheduling
  • Insurance verification
  • Electronic health records
  • Patient check-in
  • Chart preparation
  • Data entry
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management
  • Communication skills
  • Conflict resolution
  • Payment processing
  • Training new staff
  • Appointment management
  • Medical reception
  • Document management
  • Billing support
  • Recordkeeping experience
  • Preparing patients for exams
  • Front desk operations
  • HIPAA compliance
  • Healthcare industry
  • Certified in basic life support (BLS)

Certification

  • NCT License
  • BLS Certification

Timeline

Front Office Medical Assistant

Doctors Urgent Care
02.2025 - Current

Patient Coordinator

Orthopedic Associates Of Flower Mound And Lewisville
12.2024 - 02.2025

Executive Assistant

Fire Water Sprinkler Protection
04.2020 - 05.2024

High School Diploma -

Northwest High School

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Savannah Sevey