Summary
Overview
Work History
Education
Skills
CONTACT
Timeline
Generic

Savannah Sievers

San Antonio

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

7
7
years of professional experience

Work History

Bartender/Server/Banquets

STONEWERKS BIG ROCK GRILLE
11.2023 - Current
  • Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
  • Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
  • Implemented upselling strategies resulting in an increase in average check size by XX%
  • Collaborated with event planners to create customized drink menus based on client preferences and event themes
  • Resolved customer complaints or concerns promptly and professionally to maintain guest satisfaction at all times
  • Worked efficiently under pressure during busy periods such as weddings or corporate functions while maintaining attention to detail in order accuracy
  • Provided exceptional service to guests during banquets and special events

Server

Texas Roadhouse
12.2021 - Current
  • Served customers in a very fast/busy restaurant while completing all serving task’s and assisted other servers, host, bussers, kitchen staff and bar staff to provide optimal performance for the restaurant.
  • Managed large parties, including extra tables and being very attentive with a positive attitude while ensuring that all customers had a personal and satisfying experience.
  • Menu recommendations, up selling, maintaining knowledge of the menu at all times and expressing the story of the restaurant to each customer.
  • Mindful of sanitation and safety concerns when handling food.
  • Average table times were 55-65 minutes and constantly achieved 20% tips.

Sales/Marketing

Energy One Windows
05.2021 - 10.2021
  • As a marketer for energy one I had to drive around and choose homes to display our windows. The company doesn’t conveniently advertise therefore I was the advertisement. Now this job has taught me multiple people and thinking skills. I’m capable of connecting and knocking down walls with people who are un easy. With this job you have to be very independent, organized, prompt, and flexible, which I excelled at. Over all everything I learned from this job is extremely valuable in any other job I have in the future.

Shift Leader and Cashier

Fred Meyer
06.2020 - 11.2020
  • I was hired as an employee in the apparel department for two months then they noticed how I’m a really hard worker and Im punctual. I get things done and Im a fast learner so they gave me the position as shift lead in children’s. I was in charge of making the children’s section neat and clean, doing the ads every week, bringing out the product, merchandising and changing prices every week. I’m doing my job at an astonishing rate and they are really pleased with how Ive helped the department.

Customer Service

Cold Stone Creamery
01.2020 - 05.2020
  • Project organization
  • Organization
  • Problem resolution
  • Supported employees dealing with complex situations by Issue and conflict resolution understanding needs and organizing satisfactory resolutions.
  • Customer service
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Stayed up to date on current item discounts to support promotions.

Employee

McDonald's
06.2018 - 11.2019
  • Was hired as an employee and after 3 months was put in charge when a manager was absent or needed a shift covered
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Maintained open and professional team relationships to quickly identify and resolve issues.

Education

High school diploma or GED -

North Pole High School
North Pole, AK
05.2020

Skills

  • POS
  • Cash Handling
  • Food Service
  • Food Safety
  • Strong multitasking
  • Customer service
  • Highly reliable
  • Menu memorization
  • Food running
  • Beer and wine recommendations

CONTACT

  • Savannah Sievers
  • San Antonio, TX 78258
  • Nessie101boo@gmail.com
  • +1 210 847 2497

Timeline

Bartender/Server/Banquets

STONEWERKS BIG ROCK GRILLE
11.2023 - Current

Server

Texas Roadhouse
12.2021 - Current

Sales/Marketing

Energy One Windows
05.2021 - 10.2021

Shift Leader and Cashier

Fred Meyer
06.2020 - 11.2020

Customer Service

Cold Stone Creamery
01.2020 - 05.2020

Employee

McDonald's
06.2018 - 11.2019

High school diploma or GED -

North Pole High School

Similar Profiles

CREATE PROFILE