Savannah Smith
Atlanta,GA
Summary
Sociable Server offering five years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
6
6
years of professional experience
Work History
Waitress
Augustine's Bar and Grill
Atlanta, GA
04.2022 - Current
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Waitress
Spice House
Atlanta, GA
01.2021 - 04.2022
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Upsold menu items, promoting bottle list to bolster sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Waitress
B51
Atlanta, GA
04.2019 - 01.2021
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Resolved customer concerns with friendly and knowledgeable service.
Education
Bachelor of Science - Political Science
Georgia State University
Atlanta, GA12.2020
Skills
- Active Listening
- Good Work Ethic
- Relationship Building
- Problem Resolution
- Customer Service
- Flexible Schedule
- Friendly, Positive Attitude
- Service-Oriented
- Upselling and Cross Selling
- High Energy and Stamina
Timeline
Waitress
Augustine's Bar and Grill
04.2022 - Current
Waitress
Spice House
01.2021 - 04.2022
Waitress
B51
04.2019 - 01.2021
Bachelor of Science - Political Science
Georgia State University
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