Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Smith

Summary

Dedicated professional with a strong background in customer service and housekeeping, notably at Savannah's Sparkling Solutions. Expert in surface disinfection and linen replenishment, ensuring high standards of cleanliness. Recognized for exceptional communication skills and a detail-oriented approach, consistently enhancing guest satisfaction and maintaining a welcoming environment.

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

18
18
years of professional experience

Work History

Housekeeper

Savannah's Sparkling Solutions
12.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Adhered to professional house cleaning checklist.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Verified cleanliness and organization of storage areas and carts.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Operated electronic backpack vacuums and floor sweepers.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Dusted picture frames and wall hangings with cloth.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Returned emptied garbage receptacles to proper locations.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Polished fixtures to achieve professional shine and appearance.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Sales Associate

Adara Boutique
11.2015 - 05.2017
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Paraprofessional

McCrory Elementary School
09.2009 - 08.2010
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Enforced rules and instructions to maintain discipline.
  • Took part in professional development workshops to boost skills.
  • Helped teacher prepare instructional material and displays.
  • Developed and implemented strategies to improve student engagement.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.

Sales Associate

Auntie Anne's
10.2007 - 09.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Wrapped, boxed and weighed bakery department products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

McCrory High School
McCrory. AR
05-2004

Skills

  • Linen replenishment
  • Restroom detailing
  • Dusting
  • Safe cleaning with chemicals
  • Ergonomics and safety training
  • Cleaning techniques
  • Linen replacement
  • Deep cleaning
  • Folding clean laundry
  • Residential cleaning
  • Ironing clothing
  • Closet detailing
  • Vacuuming and sweeping
  • Focused and detail-oriented
  • Safety protocols
  • Polishing surfaces
  • Waste disposal
  • Window washing
  • Customer service-focused
  • Cleaning bathrooms
  • Health and safety compliance
  • Laundry management
  • Room preparation
  • Customer-oriented
  • English language fluency
  • Exceptional communicator
  • Kitchen sanitizing
  • Hospitality background
  • Mopping and buffing floors
  • Window cleaning
  • Surface disinfection
  • Mopping and sweeping
  • Ceiling fan cleaning
  • Dusting furniture
  • Housekeeping
  • Sanitization techniques
  • Detail-oriented
  • Quality assurance
  • Exceptional time management
  • Resident support
  • Turndown service
  • Cleaning and organizing
  • Customer feedback management
  • Vacuuming
  • Customer service
  • Product knowledge
  • Excellent oral and written communication
  • Interior and exterior cleaning
  • Hardworking
  • Infection control

Timeline

Housekeeper

Savannah's Sparkling Solutions
12.2024 - Current

Sales Associate

Adara Boutique
11.2015 - 05.2017

Paraprofessional

McCrory Elementary School
09.2009 - 08.2010

Sales Associate

Auntie Anne's
10.2007 - 09.2008

High School Diploma -

McCrory High School

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