Savannah Smith
Fairhope,AL
Summary
Dedicated and versatile professional with a strong background in customer service and team collaboration. Recently graduated from a bachelor's program that offers deep insights into human behavior, communication, and organizational dynamics. Proven ability to adapt to diverse roles, from front-of-house service to high-pressure kitchen environments, 3while maintaining a commitment to excellence and efficiency. Seeking to leverage interpersonal communication skills and psychological academic training into an entry-level career.
Overview
6
6
years of professional experience
Work History
Server, Host, and Kitchen Staff (Sald/Fry)
Longhorn Steakhouse
Daphne, AL
06.2020 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high guest satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Streamlined service processes to improve dining experience for guests.
- Managed multiple tables efficiently while maintaining service quality.
- Built rapport with regular customers to enhance their dining experience.
- Promptly attended to customer needs, providing personalized service to boost satisfaction.
- Cleared and reset tables after each guest to maintain cleanliness in dining area.
- Bussed and reset tables to keep dining room and work areas clean.
- Cooked food efficiently while maintaining excellent appearance and taste.
Education
Bachelor of Science - Psychology
University of Montevallo
Montevallo, AL04-2026
Associate of Science -
Coastal Alabama Community College
Fairhope, AL05-2023
Skills
- Interpersonal Communication: Skilled in conflict resolution and providing professional service to diverse groups of people
- Conflict Management: Making the customer feel heard and understood while fixing mistakes when they occur
- Team Collaboration: Extensive experience in working in synchronized environments, including professional kitchens and performing arts groups
- Adaptability: Proven Track Record of transitioning between various roles, ie Serving Kitchen and To-Go Specialist in order to meet organizational needs
- Time Management: Successfully balancing long-term employment with a rigorous academic schedule and extracurricular commitments
Timeline
Server, Host, and Kitchen Staff (Sald/Fry)
Longhorn Steakhouse
06.2020 - Current
Bachelor of Science - Psychology
University of Montevallo
Associate of Science -
Coastal Alabama Community College