Supported sharing expertise in preloading procedures and workplace safety protocols.
Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
Verified documentation and condition of freight to assure quality standards were achieved.
Implemented time management techniques to balance competing priorities during fast-paced shifts.
Assisted management in identifying areas for improvement within the preloading department, leading to increased operational efficiency.
Expedited order processing by coordinating closely with supervisors to prioritize time-sensitive deliveries.
Operated equipment while observing standard safety procedures.
Deli Associate
Foodlion Grocery Store
02.2022 - 08.2022
Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
Offered product samples to customers, generating additional sales through taste-testing.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Security Officer
Signal 88
11.2021 - 02.2022
Conducted regular patrols of key areas to spot and control security concerns.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Investigated suspicious activities and persons to maintain security of premises.
Deli Associate
Foodlion Grocery Store
09.2020 - 08.2021
Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
Offered product samples to customers, generating additional sales through taste-testing.
Documented customer orders and conveyed special requests to kitchen staff.
Kept kitchen, counter and dining areas cleaned and sanitized.
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Increased deli sales through the effective promotion of featured items and specials.
Cashier
Dover Skating Center
11.2017 - 09.2020
Learned duties for various positions and provided backup at key times.
Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Processed refunds and exchanges in accordance with company policy.
Built relationships with customers to encourage repeat business.
Answered questions about store policies and addressed customer concerns.
Worked with floor team and managers to meet wide range of customer needs.
Worked closely with shift manager to solve problems and handle customer concerns.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Worked flexible schedule and extra shifts to meet business needs.
Used POS system to enter orders, process payments and issue receipts.