Savannah Spoon
Tazewell,TN
Summary
Passionate and purpose-driven candidate with a proven record of persistently focusing on improvement and a desire to meet new challenges with steady optimism.
Overview
14
14
years of professional experience
Work History
Bad Axe Throwing
Blu Ox LLC
05.2023 - 02.2024
- Adaptable to the challenges of teaching the sport of axe and knife throwing, becoming proficient within a matter of a week
- Applied communication and coaching skills in different ways in order to get positive results from everyone who walked through the door regardless of age, physical condition, or confidence level.
- Provided coaching to a group of seniors from an assisted living facility and was able to successfully assist even the wheelchair restricted in throwing axes and hitting the targets
- Maintained a clean, well stocked bar and welcoming environment for guests despite the active construction in the building.
Bartender, Head Waiter
Bonefish Grille
06.2018 - 02.2020
- Followed alcohol awareness procedures when one of my guests tried to drive home intoxicated by calming him down after management notified him authorities would be called if he tried to operate his vehicle.
- demonstrated adaptability and ability to work under pressure when the power in the restaurant was cut off suddenly during dinner service by helping teammates through processing their tables credit cards by hand after i had taken care of my own customers.
- applied knowledge acquired through extra studies on wine and seafood pairings to increase my nightly sales.
- assisted in educating staff through weekly "Fish Facts" i wrote on the staff message board which then significantly boosted sales of featured dishes and specials for the restaurant as a whole
Cocktail Server
Honky Tonk Central
05.2016 - 11.2018
- worked with bar security to quickly remove intoxicated patrons who posed a threat to themselves or others while maintaining a graceful customer friendly deamanor for the other patrons and musicians.
- Set the sales record for bottled beer sold out of a giant bathtub despite the 300% markup price
- Maintaining 4 times the amount of tables and guests in a typical service section, at one time breaking my record of sales for a single shift when serving an entire professional hockey team
Bartender
Chuy's Tex-Mex
08.2012 - 07.2016
- helped with community service through the companies "Culture Club" including a winter coat drive and a canned food drive
- participation in a region wide competition that tested the teamwork skills of staff in a "lipsync battle" style competition resulting in the recognition of my choreography and ability to work well in a team when we received the grand prize.
- prepared for and executed the busiest day of the year at a mexican restaurant (Cinco de Mayo) with creative approaches including mixing five times the usual size batch of margarita mix in a 30 gallon trashcan
- applied my spanish language college courses to improve communication with the predominately non-english speaking back of house staff which frequently sped up conflict resolution and more importantly customer satisfaction resulting in a higher number of five-star Yelp reviews
Banquet Server, Pub Bartender
Cherokee Country Club
08.2010 - 04.2012
- Carried out professional service, retaining polite and friendly approach at all times, managing to keep calm after the head chef had multiple abrupt emotional outbursts which could be heard from the dining room.
- Increased overall event success by anticipating the club members specific likes and needs, keeping their wine cellar inventory handy for their upcoming visits and subsequently memorizing their member numbers and culinary preferences.
- Kept bar stocked with liquors, juices and specialty garnishes such as pimento stuffed olives for martinis which lead to greater member satisfaction.
Education
No Degree - English Composition
The University of Tennessee - Knoxville
Knoxville, TNHigh School Diploma -
Ravenwood High School
Brentwood, TN04.2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Organizational Skills
- Active Listening
- Verbal Communication
- Attention to Detail
Timeline
Bad Axe Throwing
Blu Ox LLC
05.2023 - 02.2024
Bartender, Head Waiter
Bonefish Grille
06.2018 - 02.2020
Cocktail Server
Honky Tonk Central
05.2016 - 11.2018
Bartender
Chuy's Tex-Mex
08.2012 - 07.2016
Banquet Server, Pub Bartender
Cherokee Country Club
08.2010 - 04.2012
No Degree - English Composition
The University of Tennessee - Knoxville
High School Diploma -
Ravenwood High School
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